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Yes, still the word SHALL is used but now these days it's not in much use. It relates to the future tense and used in legal documents, business communication, agreements and legal arguments. Most of the people use the word WILL with every subject but few people use the SHALL still.
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Yes. In Business Communication and Legal arguments "Shall" and "will" have distinct interpretations. Consequently, any form of verbal communication that is being recorded in any prescribed format of evidentiary significance, whether Video/Audio/Text, requires due care and precision in the use of the words "will", "shall", "can" and "may". Remember, your word is your bond, the credibility of which rises with your status. It is best to nurture good Linguistic practices in order to avoid lapses in your times of success.
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