What is the formula for calculating the average rating in Salesforce?

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Introduction: As a registered tutor on UrbanPro.com with extensive experience in Salesforce development, I understand the importance of providing clear and concise guidance on various aspects of the platform. One common query is about calculating the average rating in Salesforce. Let's delve into the details below.

Formula for Calculating Average Rating in Salesforce:

When it comes to determining the average rating in Salesforce, the formula is straightforward. You can use the following formula:

AverageRating=TotalSumofRatings/NumberofRatingsAverageRating=TotalSumofRatings/NumberofRatings

This formula helps in obtaining an accurate representation of the overall rating based on individual ratings received.

Step-by-Step Guide:

To calculate the average rating in Salesforce, follow these steps:

1. Retrieve Ratings:

   • Access the object or record that contains the ratings data.

2. Sum of Ratings:

   • Calculate the total sum of all individual ratings.

3. Count the Ratings:

   • Determine the total number of ratings received.

4. Apply the Formula:

   • Use the formula mentioned earlier to calculate the average rating.

5. Display the Result:

   • Present the calculated average rating as desired, whether on a record page, dashboard, or any other relevant location.

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