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What is use of Salesforce?
Asked by Aayushi Last Modified
Answer 
Amit Kumar Bal
Certified IT Professional Trainer with 6+ years of teaching experience in Salesforce and Vlocity
Hi Aayushi,
Salesforce is the world's no1 Customer relationship management(CRM) tool which is used to manage all your happy customers. It may be an industry we talk about, they have their sales, services and marketing teams, and salesforce is the best platform to handle all those.
Salesforce originated from the cloud computing concept where all your data are stored in the cloud. The company don't have to worry about the setup of hardware, software and their infrastructure configuration anymore. It would help if you had useful internet and a laptop/desktop/ mobile to open a browser and log in to Salesforce org, and you can configure and customise your complete project in that.
I hope the answer helped you.
Let me know if you have any further queries.
read lessHi Ayushi,
Before Salesforce, Customer Relationship Management (CRM) solutions were hosted on a company’s server.
Can you imagine the cost and time it took for companies to have their CRM solutions? Well, it used to take months or even years to set it up, and the cost went up to millions of dollars.
Even after setting up, they were tough to use. What would be a feasible solution to this?
I am sure you guessed it – building affordable CRM software and delivering it entirely online as a service.
This was the main idea behind Salesforce. Started as a Software as a Service (SaaS) company,
Salesforce has grown into the fifth-largest software company in the world.
It is Cloud Computing.
Thanks!
read less
In simple words, Salesforce is cloud-based #1 CRM in the world. When we say cloud, it means it manages the customer data without using any software and everything stores on the cloud where you can automate the data as per the requirement. You can access it anytime from anywhere. All you need is a good internet connection and a browser to login into Salesforce. Hope it helps.
read less
Hi good day Aayushi, Salesforce is cloud-based technology application, customers are using in their sales and service side. Now salesforce started different industry-specific solutions like Financial cloud, Marketing cloud and Health cloud & commerce cloud etc. and all these are 100% cloud-based solutions which will help customers to grow their business.
Coming to job opportunities salesforce is generating more jobs, and it is a good option.
Thanks & Regards!
read less
Ravi Chandiran
Professional with 13+ Years of experience in Training and Development. Certified Trainer
Salesforce is a Cloud platform and provides CRM solutions. We need to bother about physical infrastructure to build servers and application development. Everything is provided and managed by Salesforce. They are number 1 in CRM. There are a lot of job opportunities in Salesforce.
read lessView 11 more Answers
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