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Asked by Chloe Martinez Last Modified
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Yes, we need to be calm when you are in pressure situation to win over the situation. In one of my experience with client, the requirements where not freezed and the expectations where changing frequently. I was sure that the client was not sure or clear what he/she wants or expect us to work on the software development. Team was all upset and unwilling to work in the project due to this ever changing requirements. So, to handle this situation first we gave POC (Proof of Concept) on agreed use cases and the prototype was given as a demo and i was silent to talk on anything else that were out of scope. So, in the meeting i was calm and composed to prove that what is agreed will only be development team will work and deliver and nothing else. Fortunately, client understood that he/she has to go with prior CR (Change Request) to any new modifications/alterations to the freezed requirements and agreed to signoff. Thus, our endevour to be calm not to react with demanding client helped to deliver the project on time without any hassles.
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During a high-stakes client presentation, technical issues disrupted my slides. I remained calm, engaging the audience with impromptu storytelling while my team resolved the issue, ensuring the presentation's success.
https://tinashah.org/students-university-school/personality-development-leadership/
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Once at my workplace, my colleague insulted me later went to boss saying that I verbally harassed him. I was called by boss and was told about the complaint, I remained silent and in the end my boss said to my colleague that whatever complained was made against me was false as my behaviour is not like what was described and that day I learnt to silence is golden
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