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Identity? Experienced in delivering corporate training and conducting workshops
? Proficient in public speaking, conducting seminars and presentations
? Promoting & advocating effective team building to optimize productivity
? Conducting events like reward and recognition and employee engagement on a regular basis
? Developing training manuals and procedures
Personal Skills
? Excellent communication and interpersonal skill
? Ability to solve complex problem & come up with original, innovative solutions
? Self motivated attitude with an ability to work without direct supervision
Work Experience:
Currently working as Strategy Manager in Torsa Machines Ltd. since 01/07/2011 till date, the core responsibilities include:
1. Research & content development for blogs, newsletters, brochures and advertisements
2. Conducting in-house training in soft skills
3. Preparing training modules based on trainee demographics
4. Interacting with PWC closely in developing business blue print & road-map to formalized employee recognition structure
5. Conducting market research, sale projection and analysis
6. Strategizing actively in development of finishing training school
Past Experience:
1. Worked as Operation Manager in Germinda Pvt. Ltd. from 1st Feb 10 till 6th June 11, the core responsibilities included:
a. Developing, updating and modifying training manuals
b. Department wise employee skill mapping and gap analysis
c. Effectively evaluating retraining need of staff
d. Effectively conducting in-house soft-skill training
e. Maintaining training MI and reports
2. Worked as Quality Auditor Customer Service Executive in HSBC Global resourcing (HDPI), from 5th of Dec’06 till 19th of Jan 10, core responsibilities included:
a. Auditing and approving operation related maintenance of non BAU (Business as Usual) staffs, providing necessary feedback and ensuring 100% error free service delivery.
b. Interacting with clients and facilitating decision making.
c. Conducting both classroom and on-job training successfully with the help of power point, flip chart and board illustration.
d. Conducting behavioral workshops like “Time Management”, “Staying Motivated” and “Assertiveness” with entry level staffs so that they can optimally utilize time and build a great fun filled working environment.
e. Taking initiatives as a representative of employee engagement committee, facilitating team building and element of employee motivation in the department by conducting quiz, family day and floor activities.
3. Worked as an Process Trainer in Inuva Info Management, from 9th Sept 04 till 24th Nov 2006, core responsibilities included:
a. Preparation of training manuals, and handbooks in strict compliance with business requirement
b. Communicating and co-coordinating with US business area regarding training progression plans, learning curve targets and business procedures
c. Conducting classroom training and on job training on a regular basis for entry level staff
Professional Qualification:
? Completed Master of Business Administration course from Sikkim Manipal University in July 2007, securing an A grade (above 70% marks) with a dual specialization in Human Resource Management and Marketing Management.
? Completed Bachelor Degree in Business Administration with an A grade from Sikkim Manipal University.
? Completed certificate course in MS Office and is proficient with computer.
? Completed NSC certification on Financial Market module.
? Completed HR Project on employee motivation and retention successfully from Rishi Marketing Services. (F&A agent of biomedical equipment)
