IdentityI have been working within the hospitality industry for the Past Eleven years. And have thoroughly enjoyed my responsibilities and opportunities to provide exemplary customer service. My experiences have made me very confident in dealing with people from family groups to the business sector and I am perceptive to their wants and needs.
I have learnt to empathize with the public and to be respectful of their cultural differences.
From the early days of my training to my current appointment it has always been my natural desire for excellence to take complete responsibility for hygiene, maintenance, cleanliness and training. My passion for perfection drives me to ensure guest requirements and requests are promptly and efficiently responded to achieve guest satisfaction consistently.
My technical skills and knowledge enable me to create helpful, friendly, prompt and personalized service to our guest. I have often achieved this in challenging situations and in environments with limited resources.
I have degree in tourism managemnt and post graduation in hotel and tourism.
