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Why does a government bank need soft skills training?

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CIVIL engineering all subject teacher.

In government Bank you have to deal with general public so in your profession soft skill training plays very important and crucial role, For making your work effective and also get you comfortable with listening the general people thank you so please join any soft skill training institute for feel comfortable...
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In government Bank you have to deal with general public so in your profession soft skill training plays very important and crucial role, For making your work effective and also get you comfortable with listening the general people thank you so please join any soft skill training institute for feel comfortable in your government bank job.

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Certified Language and Soft Skills Training Professional with 12+years Industry Experience

Any business will have customers. Similarly, Banks have customers/ account holders which is the general public. General public comes in all shapes and sizes, educated, uneducated, young, old. Daily interactions with such diverse people require good listening skills, communication skills and perseverance....
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Any business will have customers. Similarly, Banks have customers/ account holders which is the general public. General public comes in all shapes and sizes, educated, uneducated, young, old. Daily interactions with such diverse people require good listening skills, communication skills and perseverance. All these are part of soft skills. 

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Experienced and Professional English Language Tutor

The development of banking employees' knowledge, skill, behaviour, teamwork, and personal growth was positively and consistently correlated with the soft skills training they received, resulting in an explanation of 25% of the variation in employee development.
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