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Summary of Introduction to Interviewing Skills
1. Purpose of Interviews: Interviews are conducted to gather information, assess candidates, or explore perspectives. Understanding the goal of the interview helps in structuring questions and interacting effectively with interviewees.
2. Types of Interviews:
Structured Interviews: Pre-determined questions with a fixed order. Useful for consistency and comparability.
Unstructured Interviews: More conversational, allowing for flexibility in questions. Helps explore deeper insights.
Semi-Structured Interviews: A mix of both, combining structured questions with the flexibility to probe further based on responses.
3.Preparing for the Interview:
Research: Understand the background of the interviewee or the context of the information needed.
Question Development: Formulate clear, relevant questions that align with the interview’s objectives.
Setting Up: Arrange a suitable time, location, and format (e.g., in-person, phone, or video).
4.Conducting the Interview:
Building Rapport: Start with a friendly approach to make the interviewee comfortable.
Questioning Techniques: Use open-ended questions to encourage detailed responses, and follow up with probing questions for clarity.
Active Listening: Pay close attention to responses, showing interest and understanding. This involves verbal and non-verbal cues.
5.Handling Challenges:
Managing Nervousness: Both interviewer and interviewee might feel nervous. Techniques include preparation and maintaining a calm demeanor.
Addressing Evasive Responses: Use follow-up questions or rephrase questions to obtain the needed information.
Controlling the Flow: Keep the interview on track and within the allotted time while allowing flexibility for important discussions.
6. Post-Interview Activities:
Recording and Analyzing Responses: Take notes or record (with permission) to ensure accurate information gathering.
Follow-Up: Send thank-you notes if appropriate and summarize key findings or next steps.
7. Ethical Considerations:
Confidentiality: Respect the privacy of the interviewee and handle sensitive information appropriately.
Bias Awareness: Be mindful of personal biases and strive for objectivity in evaluating responses.
This introduction provides a foundation for developing strong interviewing skills, emphasizing preparation, effective questioning, and active listening to achieve successful and insightful interviews.
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