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Asked by Dr. Rajani Last Modified
Understanding CMDB in ServiceNow
Introduction: As an experienced ServiceNow coach registered on UrbanPro.com, I'm delighted to shed light on the concept of Configuration Management Database (CMDB) within the ServiceNow ecosystem.
1. What is CMDB in ServiceNow?
Definition: The Configuration Management Database (CMDB) in ServiceNow is a centralized repository that stores information about all conceivable components of an IT system, forming a comprehensive 'map' of the entire IT infrastructure.
2. Importance of CMDB:
Visibility and Control:
ServiceNow as a Platform:
3. Key Components of CMDB:
Configuration Items (CIs):
Relationships:
4. Role of ServiceNow Coaching in CMDB Mastery:
Tailored Learning:
Practical Application:
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