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Is salesforce the best and desired CRM solution?

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Certified Salesforce developer with 4 years of experience

Yes , Salesforce is the best CRM solution
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Salesforce Admin- Do we need programming experience?
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I am 2 years experience in Salesforce Support, Now I am planning to do Salesforce certification, how it will help me get into Salesforce field ?
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What is use of Salesforce?

Salesforce is a cloud computing service as a software company that specializes in customer relationship management. Salesforce's services allow businesses to use cloud technology to better connect with customers, partners and potential customers.
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