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What to do if the trainer has taken money but don't come on time at all.. And keep on cancelling the classes.. It happened with me and i have given him 5000 advance also.. He is from urban pro but i booked him as my sister didn't know about it!! Please help.. Customer care number is needed too thanks;

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Hi Mridula, Whomever has done this is not right. It shows poor professionalism. Contacting Customer support through chat or call is a better way to resolve the issue.
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NASM Certified Personal Trainer (3yrs experience)

It is an unfortunate incident. But before paying an advance, it is advised to request for a demo class from the trainer to authenticate. A genuine trainer would not engage in these kind of activities. Please do contact the platforms customer care.
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Contact to urban pro support team
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