About the ServiceNow Admin Class
This class is designed to equip participants with the foundational skills and knowledge needed to become a proficient ServiceNow Administrator. The training focuses on mastering the platform's core capabilities, including user management, data management, configuration, and customization.
Key Highlights:
- Introduction to the ServiceNow platform and its architecture
- Managing users, roles, and permissions
- Configuring forms, lists, and fields
- Creating and managing workflows and automation
- Understanding Service Catalog and Knowledge Management
- Practical exercises to reinforce learning
Who Should Attend?
This class is perfect for IT professionals, system administrators, or anyone looking to build a career in ServiceNow. No prior experience with ServiceNow is required, making it ideal for beginners.
Upon completion, participants will have the confidence to manage a ServiceNow instance effectively and prepare for the ServiceNow Certified System Administrator (CSA) exam.
About the ServiceNow Admin Class
This class provides a comprehensive introduction to ServiceNow, focusing on the foundational skills needed to excel as a ServiceNow Administrator. It covers essential topics like managing users, roles, and permissions, configuring forms and lists, and automating workflows to streamline business processes. Participants will also learn about Service Catalog, Knowledge Management, and best practices for managing data and system configurations.
With hands-on exercises, this training ensures practical experience in customizing and maintaining a ServiceNow instance, making it ideal for beginners and IT professionals aiming to expand their skill set.
By the end of the course, attendees will have a strong understanding of the platform’s core capabilities and be well-prepared for the ServiceNow Certified System Administrator (CSA) exam. Whether you're starting your ServiceNow journey or enhancing your career, this class sets the stage for success in mastering ServiceNow administration.
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