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M M. Call Center trainer in Delhi

M M.

To Be is To Do!

Dwarka, Delhi, India - 110059.

Contact
Referral Discount: Get ₹ 250 off when you make a payment to start classes. Get started by Booking a Demo.

Details verified of M M.✕

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Education

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Identity is verified based on matching the details uploaded by the Tutor with government databases.

Overview

Everyone has a different learning style, but the same content to learn. Over the years, I have understood that in order to really comprehend an area of subject, we have to first understand where and how we can use that knowledge. Most of us are motivated enough be OK with "average." Whatever that "average" is, is also enough to make us excellent. All we need to do is stay interested and curious. And, this is where I come in. I can and will generate that "interest and curiosity" in you to raise the bar.

Languages Spoken

English

Hindi

Education

Amphitheater High School, Tucson, AZ - USA 1999

Honors Diploma

Hindu College 2005

Bachelor of Arts (B.A.)

Address

Dwarka, Delhi, India - 110059

Verified Info

Phone Verified

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Teaches

Call Center Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

11

Communication Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

11

Spoken English classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Spoken English classes

12

Lived or Worked in English Speaking Country

Yes

Awards and Recognition

Yes

Certification

None

Profession

Tutor

Language of instruction offered

Hindi to English, English to English

Citizen of English Speaking Country

Yes

Class strength catered to

One on one/ Private Tutions

Teaching done in

Vocabulary, Basic Spoken English, English Grammar

Teaching at

Home

HR Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in HR Training classes

12

HR training offered in

Selection and Recruitment, Performance Management, Job design and analysis, Training and Development, Attrition and Retention

Interview Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

12

Personality Development Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

12

Soft Skills Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

12

Softskills Training Offered

Management Training , Business English , Anger & Stress Management Training , Team Building Training , Positive Thinking Training , Personal Effectiveness Training , Dining Etiquette Training , Presentation Skills Training , Leadership Training , Goal Setting Training , Time Management Training , Dale Carnegie Training , Decision Making Skills Training , Public Speaking Training , NLP Training - Confidence Building , Business Etiquette Training , Creative Problem Solving Skills Training , Body Language Training , Negotiation Skills Training , Assertiveness Skills Training , Influencing Skills Training , Motivational Training

BA Tuition

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in BA Tuition

13

Field tutored for

Philosophy, Psychology, English

Type of class

Crash Course, Regular Classes

Class strength catered to

One on one/ Private Tutions

Taught in School or College

No

BA English Subjects

Literary Theory, European Classical Literature, Text and Performance, English Language Teaching, Literature of the Indian Diaspora, British Poetry and Drama: 14th to 17th Centuries, Technical Writing, Language and Linguistics, Indian Writing in English, Literary Criticism, English/MIL Communication, Creative Writing, British Literature: 18th Century, British Poetry and Drama: 17th and 18th Centuries, Soft Skills, Research Methodology, Language, Literature and Culture, Academic Writing and Composition, Business Communication, American Literature

BA Psychology Subjects

Human Resource Management, Educational Psychology, Psychological Research, Stress Management, Psychological Perspectives In Education, Development of Psychological Thought, Psychological Skills In Organizations, Organizational Behavior, Psychology At Work, Introduction to Psychology, Understanding Psychological Disorders, Selection & Training, Community Psychology, Effective Decision Making, Inter-Group Relations, Emotional Intelligence, General Psychology, Personal Growth And Development

Teaching Experience in detail in BA Tuition

BA English Honors - 2002 - 2005 | Hindu College DU 5+ years of teaching 13+ Organizational | Soft Skills| Behavioral | Psychological Development

Advanced Placement Tests Coaching classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Advanced Placement Tests Coaching classes

6

AP subjects catered to

English Language & Composition, World History

Sales Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

7

Internet & Email Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Internet & Email Training

13

Course Content Development Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Course Content Development Training

10

Corporate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Corporate Training

12

Accent Training Classes classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Accent Training Classes classes

13

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach Accent Training Classes, Advanced Placement Tests Coaching, BA Tuition, Call Center Training, Communication Skills Training, Corporate Training, Course Content Development, HR Training, Internet & Email and Interview Skills Classes.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 11 years.

Contact

Answers by M M. (21)

Answered on 16/12/2016 Learn Language/Spoken English

I am a tutor and I get good responses from students for communication training (advanced) and spoken... ...more
I am a tutor and I get good responses from students for communication training (advanced) and spoken English training. These students who are into communication training category have decent to good English skills but still need improvement. So they are constantly asking me for speaking training / spoken only. What topics do I cover for such students who needs only topics to talk?

The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and... ...more
The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and then decide the topic for the day. There are many formats available for discourses, and they always assess a person's comprehension and construction of response. In the process, you will discover an 'n' number of topics to cover, today and for tomorrow.
Answers 57 Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Language/Foreign Language/French Language +7 Language/Hindi Language Language/Hindi Language/Certification Language/Foreign Language/Arabic Language Language/Foreign Language/German Language Exam Coaching/Foreign Education Exam Coaching/Advanced Placement Tests Coaching Exam Coaching/Foreign Education Exam Coaching/Advanced Placement Tests Coaching/English Language & Composition Language/Foreign Language/Spanish Language

If a child is reading aloud and is maintaining meaning, is it necessary that I correct every word he misreads?

Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire... ...more
Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire sentence, in French. Please be gentle but correct all. It will only improve the student's grasp of the language, it will not hurt the student ability to make sense of the language. Be gentle, and let the student know what you intend to do, clearly.
Answers 42 Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Functional Training/HR Training +1 Functional Training/HR Training/Training and Development

I am an L&D Manager and hence its imperative for me to work with the communications training department,... ...more
I am an L&D Manager and hence its imperative for me to work with the communications training department, give training to senior managers, higher management etc. What course would best suit my career?

Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths.... ...more
Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths. IT or ITES or BPO or any other, you should increase your understanding of what your learners world and environment revolves around.
Answers 10 Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Tuition/BA Tuition +1 Tuition/BA Tuition/Indian Writing in English

What is a computer?

Hi Deepak, A computer is a cheap imitation of our brain.
Answers 30 Comments
Dislike Bookmark

Answered on 30/09/2016 Learn Language/Spoken English

what is english?

Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate... ...more
Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate in when their languages are not comprehended. English is the lnaguage of peace and it is the language that declares war as well. As a language it is symbolic of ancient Anglo openess towards open trade and tolerance of other languages. Most of its words have roods in Latin, French, Germa, Sanskrit and other tribal dialects of the ancient world. Speaking, strictly for the language of English. Well, it is like any other language. It is as difficult to learn as the learner's lack of motivation, and as easy to learn as the learner's determination. It is not poenetic, which means, what you write is not what you speak. It is formal and informal and derogatory, but so is any other language on the planet. There are languages, however which don't have words such as war and crime in their vocabulary, so English is also a language of introducing concepts foreing to people. English is a way of life that is welcoming of other's way of life. In short, English is whatever you want it to be. Fun, challenging, alienating, compassionate, etc. So, what is English to you? Job offer, impressing others, social staus, or just a fun way of expressing your thoughts... You decide. Regards, MM
Answers 40 Comments
Dislike Bookmark

Contact

View All

Teaches

Call Center Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

11

Communication Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

11

Spoken English classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Spoken English classes

12

Lived or Worked in English Speaking Country

Yes

Awards and Recognition

Yes

Certification

None

Profession

Tutor

Language of instruction offered

Hindi to English, English to English

Citizen of English Speaking Country

Yes

Class strength catered to

One on one/ Private Tutions

Teaching done in

Vocabulary, Basic Spoken English, English Grammar

Teaching at

Home

HR Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in HR Training classes

12

HR training offered in

Selection and Recruitment, Performance Management, Job design and analysis, Training and Development, Attrition and Retention

Interview Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

12

Personality Development Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

12

Soft Skills Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

12

Softskills Training Offered

Management Training , Business English , Anger & Stress Management Training , Team Building Training , Positive Thinking Training , Personal Effectiveness Training , Dining Etiquette Training , Presentation Skills Training , Leadership Training , Goal Setting Training , Time Management Training , Dale Carnegie Training , Decision Making Skills Training , Public Speaking Training , NLP Training - Confidence Building , Business Etiquette Training , Creative Problem Solving Skills Training , Body Language Training , Negotiation Skills Training , Assertiveness Skills Training , Influencing Skills Training , Motivational Training

BA Tuition

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in BA Tuition

13

Field tutored for

Philosophy, Psychology, English

Type of class

Crash Course, Regular Classes

Class strength catered to

One on one/ Private Tutions

Taught in School or College

No

BA English Subjects

Literary Theory, European Classical Literature, Text and Performance, English Language Teaching, Literature of the Indian Diaspora, British Poetry and Drama: 14th to 17th Centuries, Technical Writing, Language and Linguistics, Indian Writing in English, Literary Criticism, English/MIL Communication, Creative Writing, British Literature: 18th Century, British Poetry and Drama: 17th and 18th Centuries, Soft Skills, Research Methodology, Language, Literature and Culture, Academic Writing and Composition, Business Communication, American Literature

BA Psychology Subjects

Human Resource Management, Educational Psychology, Psychological Research, Stress Management, Psychological Perspectives In Education, Development of Psychological Thought, Psychological Skills In Organizations, Organizational Behavior, Psychology At Work, Introduction to Psychology, Understanding Psychological Disorders, Selection & Training, Community Psychology, Effective Decision Making, Inter-Group Relations, Emotional Intelligence, General Psychology, Personal Growth And Development

Teaching Experience in detail in BA Tuition

BA English Honors - 2002 - 2005 | Hindu College DU 5+ years of teaching 13+ Organizational | Soft Skills| Behavioral | Psychological Development

Advanced Placement Tests Coaching classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Advanced Placement Tests Coaching classes

6

AP subjects catered to

English Language & Composition, World History

Sales Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

7

Internet & Email Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Internet & Email Training

13

Course Content Development Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Course Content Development Training

10

Corporate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Corporate Training

12

Accent Training Classes classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Accent Training Classes classes

13

No Reviews yet!

Answers by M M. (21)

Answered on 16/12/2016 Learn Language/Spoken English

I am a tutor and I get good responses from students for communication training (advanced) and spoken... ...more
I am a tutor and I get good responses from students for communication training (advanced) and spoken English training. These students who are into communication training category have decent to good English skills but still need improvement. So they are constantly asking me for speaking training / spoken only. What topics do I cover for such students who needs only topics to talk?

The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and... ...more
The fallacy in your question is your responsibility of deciding the topics. Considering they are advanced learners, the topics to be covered would develop from their conversation and not vice-versa. I would suggest, and it has worked for me 66% of the time, that you facilitate a structured debate and then decide the topic for the day. There are many formats available for discourses, and they always assess a person's comprehension and construction of response. In the process, you will discover an 'n' number of topics to cover, today and for tomorrow.
Answers 57 Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Language/Foreign Language/French Language +7 Language/Hindi Language Language/Hindi Language/Certification Language/Foreign Language/Arabic Language Language/Foreign Language/German Language Exam Coaching/Foreign Education Exam Coaching/Advanced Placement Tests Coaching Exam Coaching/Foreign Education Exam Coaching/Advanced Placement Tests Coaching/English Language & Composition Language/Foreign Language/Spanish Language

If a child is reading aloud and is maintaining meaning, is it necessary that I correct every word he misreads?

Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire... ...more
Hi, Amazing question!! I am assuming you are talking about French, and that you teach French. If that is correct, and the student understands the meaning, great, however, you must correct every misread word because you and I both know that a simple mispronunciation can change the meaning of the entire sentence, in French. Please be gentle but correct all. It will only improve the student's grasp of the language, it will not hurt the student ability to make sense of the language. Be gentle, and let the student know what you intend to do, clearly.
Answers 42 Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Functional Training/HR Training +1 Functional Training/HR Training/Training and Development

I am an L&D Manager and hence its imperative for me to work with the communications training department,... ...more
I am an L&D Manager and hence its imperative for me to work with the communications training department, give training to senior managers, higher management etc. What course would best suit my career?

Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths.... ...more
Arnab, brother, now that you have become a manager in L&D (Congratulations!), you must widen your horizon. Every audience that you and your team facilitate learning to, you must understand their world, tech/non-tech doesn't matter. You should take classes that compliment your company's core strengths. IT or ITES or BPO or any other, you should increase your understanding of what your learners world and environment revolves around.
Answers 10 Comments
Dislike Bookmark

Answered on 22/11/2016 Learn Tuition/BA Tuition +1 Tuition/BA Tuition/Indian Writing in English

What is a computer?

Hi Deepak, A computer is a cheap imitation of our brain.
Answers 30 Comments
Dislike Bookmark

Answered on 30/09/2016 Learn Language/Spoken English

what is english?

Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate... ...more
Hi Shivani, Wow! That makes you think! Well, English is what we call the people of Great Brittain. It has become the ideology which underlies the principle of globalization. A language which has brought jobs and also has resulted in a loss of jobs for many. It's a language people can communicate in when their languages are not comprehended. English is the lnaguage of peace and it is the language that declares war as well. As a language it is symbolic of ancient Anglo openess towards open trade and tolerance of other languages. Most of its words have roods in Latin, French, Germa, Sanskrit and other tribal dialects of the ancient world. Speaking, strictly for the language of English. Well, it is like any other language. It is as difficult to learn as the learner's lack of motivation, and as easy to learn as the learner's determination. It is not poenetic, which means, what you write is not what you speak. It is formal and informal and derogatory, but so is any other language on the planet. There are languages, however which don't have words such as war and crime in their vocabulary, so English is also a language of introducing concepts foreing to people. English is a way of life that is welcoming of other's way of life. In short, English is whatever you want it to be. Fun, challenging, alienating, compassionate, etc. So, what is English to you? Job offer, impressing others, social staus, or just a fun way of expressing your thoughts... You decide. Regards, MM
Answers 40 Comments
Dislike Bookmark

Contact

Load More

M M. describes himself as To Be is To Do!. He conducts classes in Accent Training Classes, Advanced Placement Tests Coaching and BA Tuition. M is located in Dwarka, Delhi. M takes Online Classes- via online medium. He has 13 years of teaching experience . M has completed Honors Diploma from Amphitheater High School, Tucson, AZ - USA in 1999 and Bachelor of Arts (B.A.) from Hindu College in 2005. He is well versed in English and Hindi.

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