Eye contact: Eye contact is a form of non-verbal communication.
It is considered one of the best form of expressions because it shows millions of expressions including happiness, anger, confused, thinking, nervousness etc.
The study of eye contacts in terms of eye movement, eye behaviours and gazing is called Oculesics. Eye contact is equally important non-verbal communication channel for speakers and Listeners. A direct and confident eye contact persuade others to see things as they see them.
When the speakers do not look at the listeners the listener also responds the same and after sometime they may not even listen or pay attention to what is being said.
Importance of Eye contact in communication :
1. It helps in building rapport between speakers and listeners.
2. It opens the flow of communication and regulate it.
3. It shows appreciation and interes towards speaker.
4. It increases trust and helps the speaker understand the signals like being skeptical, or agreeing, or frowning.