Agenda:
- What is ServiceNow
- ITIL and ITSM
- User Interface and Navigation
- ICP Form â?? Incident (tickets), Change & Problem
- Knowledge bases and Articles
- Reporting & Dashboards
- Service Catalog
- Visual Task Boards
- Other Admin Accesses
ServiceNow Admin Crash Course
Course offered by Rajalakshmi
Agenda:
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ServiceNow Admin Crash Course by Rajalakshmi
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ServiceNow Admin Crash Course by Rajalakshmi
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