ServiceNow Admin Course
Course offered by Rajalakshmi
Agenda of the Crash Course for ServiceNow Admin
What is ServiceNow
ITIL and ITSM
User Interface and Navigation
ICP Form â?? Incident (tickets), Change & Problem â?? ITSM (IT Service Management)
Knowledge bases and Articles
Reporting & Dashboards
Visual Task Boards
Other Admin Accesses
Service Catalog
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ServiceNow Admin Course by Rajalakshmi
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ServiceNow Admin Course by Rajalakshmi
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080-66-0844-42
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