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Shankar Iyer Sales trainer in Bangalore
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Overview

Having done MBA from a reputed institute and with over 25 years of work experience in India & abroad with MNC, has imbibed professional ethics and work culture in me which is highly demanded in today's competitive world. Having been in Senior management in Sales/Marketing, I have mastered the art of getting the work done through people with different attitudes, whims & fancies.
I assist people develop the skills of managing people, being articulate, being polite but firm, managing interpersonal relationships, being confident and projecting a confident image, and overall build a beautiful personality for people to visualize and cherish. Using NLP( Neuro Linguistic Programming) techniques, a person can be made to bloom and break away from the barriers of hesitation or shell and realize their full potential.

Intro Video

  • Communication Skills Training , Sales Training +6

Languages Spoken

English

Tamil

Hindi

Education

Institute of Management Technology Ghaziabad 1985

Bachelor of Science (B.Sc.)

Address

Mico Layout, Bangalore, India - 560076

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Teaches

Sales Training classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

20

Teaching Experience in detail in Sales Training classes

Initially will like to understand each participant, their Socio/economic/cultural/educational background, their inclination towards sales operations. This will be followed by basic understanding of sales operations., wherein selling is the prime objective. Before selling a product or service etc, a person has to sell himself/herself. Focus will be initially on personality etc. This will be followed by intensive classroom training on the various aspects of Sales Operations which has been put together from my 25 years of work experience in India/abroad with Multinational Companies.! Overall emphasis will be on Personality, Negotiation skills, Communication skills, Discipline, Time Management, Route Planning, Team management etc. If the person is leading a team then the emphasis will be on Leadership skills, analytical ability. The class room training will be complimented by role plays and if possible with real time market /field visits to show the 'action" as it happens.

MBA Tuition
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in MBA Tuition

7

MBA Marketing Subjects Taught

International Marketing, Advertising Management, Consumer Behaviour, Strategic Marketing, Sales and Distribution Management

Year taught

First Year, Second Year

Subjects Taught

Management Science, Mangerial Skill Development

MBA Specialisation

Marketing

Teaching Experience in detail in MBA Tuition

I have around 7 years of teaching experience for MBA students coupled with Industry experience in Sales/Marketing/Senior Management for over 20 years in India & abroad with Multinational Companies. The experience I have gained in my professional career is used an live examples to make the students understand the concepts of Sales/marketing/advertisements etc. This is very effective in the learning process of students of the students. For example..if I'am teaching the concept of "Product Relaunch" in Marketing..I will take the example of a range of products which I relaunched in Hyderabad where I was working. In the case of International Marketing..I will take the example of the product which I was involved in Sales /Marketing in a foreign market..!

Soft Skills Training Classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

20

Softskills Training Offered

Management Training , Creative Problem Solving Skills Training , Anger & Stress Management Training , Personal Effectiveness Training , NLP Training - Confidence Building , Assertiveness Skills Training , Behavioral Skills Training, Business Etiquette Training , Time Management Training , Body Language Training , Motivational Training , Negotiation Skills Training , Leadership Training , Decision Making Skills Training , Influencing Skills Training , Goal Setting Training , Public Speaking Training , Team Building Training , Presentation Skills Training , Positive Thinking Training

Teaching Experience in detail in Soft Skills Training Classes

Having worked in Multinational Companies for over 25 years in India & abroad in senior management positions( GM/VP), I had to manage a large team to achieve set objectives. And as we are handling large teams of human beings, we have to handle different characters with different mindsets, attitudes, working styles. In professional organisations, a leader is judged by the results he gets from his team under different circumstances. Here in addition to leaders personal technical/academic qualifications , Soft Skills of the leader come in the forefront to get the job done by respective individuals for the team to achieve it's objectives.! I would without hesitation say that for a person to move into leadership role , the development of soft skills plays 75% role in the person's progress in leadership hierarchy. Developing soft skills is not easy at the same time it not difficult. Main ingredient required is a positive attitude. Very clear and simple example is that of a person accepting direct criticism with a positive outlook with the intention of improving.

Communication Skills Training
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

20

Marketing Training classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Marketing Training classes

10

Teaching Experience in detail in Marketing Training classes

Having been in the industry in Marketing and Sales in Multinational Companies for over 25 years in india & abroad, I can teach the nuances of Marketing in a simple manner. My lectures will be added with my practical experiences in various companies in India & abroad..which the students will be able to remember for ever.

Microsoft Excel Training classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Microsoft Excel Training classes

8

Teaches following Excel features

Basic Excel, Advanced Excel

Teaching Experience in detail in Microsoft Excel Training classes

Have taught Excel training for Marketing Analytics.

Interview Skills Training
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

20

Personality Development Training Classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

20

Reviews (5)

5 out of 5 5 reviews

Shankar Iyer https://p.urbanpro.com/tv-prod/member/photo/1393618-small.jpg Mico Layout
5.0055
Shankar Iyer
K

Microsoft Excel Training

"When I started with Shankar Sir for excel class, I knew nothing about excel, not even how to save it. But Sir took the time and effort to teach me everything that I know now. He made sure my basics were really good. He explained each concept in such a detail mannered and understandable way that I not only understood it but it also remains etched in my memory. He also made me practice with examples and samples and before the start of each class he would ask me what I had learned in the previous class, so that it would jog my memory and in case I ran into any problem I could always ask him openly without any hesitations. The unique method of teaching is helping me now extremely in my work and professional career in a multinational company (MNC). "

Shankar Iyer
S

MBA Tuition

"I am a technical professional pursuing my MBA programme from a reputed American ( USA) University. Coming from a non finance background, I was searching for a finance tutor for assistance in my finance subjects.I came in touch with Mr, Shankar Iyer , who is an MBA with over 20 years of experience in India & abroad in Consumer Marketing field. Mr. Shankar himself being a non finance person tutored me in the subject , making me well prepared for my finance papers of the American University, which are more concept based.His method of teaching is very simple,practical and easy to understand, and would definitely recommend for anyone doing a MBA programme. "

Reply by Shankar

Thanks Mr. Suresh for your review. ! I appreciate your sincerity and dedication that you exhibited while learning the subject within the tight schedule of your own professional work. Being a non finance person( you), I was extremely glad to know that you had done well in your finance exam after our tutoring session ( online).Wish you the very best..! Regards Shankar Iyer

Shankar Iyer
D

Personality Development Training

"Shankar Sir has greatly inspired me in improving my personality regularly. Thanks to Shankar sir for consistency improving my personality and teaching me a lot of skills which are required for real life. It's my pleasure to have such a guide like Shankar sir. "

Shankar Iyer
S

Personality Development Training

"I would like to take this opportunity to thank Mr. Shanker sir for accepting and conducting the personality development class for me. I feel really great full to have the personality development sessions with him with his extensive experience in corporate world. As a start my "gaps in personality" were identified and then the programme was conducted to suitably address those "gaps". In these sessions I have learnt about the importance of vocabulary,use of right phrases,use of the right tone while talking to individual/group, body language handling people in a professional manner etc. The most important and new part I have learnt is how to brand myself, enhance my personality in social and corporate world.! Would strongly recommend this course with Mr. Shankar who are introverts, subdued and want to make a positive mark on others. "

Have you attended any class with Shankar?

FAQs

1. Which classes do you teach?

I teach Communication Skills Training, Interview Skills, MBA Tuition, Marketing Training, Microsoft Excel Training, Personality Development Training, Sales Training and Soft Skills Training Classes.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 20 years.

Lessons (1)

Importance of Voice in Effective Presentation Skills

Whenever there is a presentation, the audience looks at the 'Presenter' and make a mental gauging/perception of the person ..! Which is not correct but as human beings we all get influenced by what we...

31/05/2018
0 0
0

Answers by Shankar (8)

Answered on 07/07/2019 Learn Language/Spoken English

Listen to your voice first by recording and examine your voice modulation, tone etc. Try to benchmark for voice tone, tenor, pitch etc. Read the newspaper loudly for pronunciation, punctuations etc. Again record your voice and observe yourself or take feedback from a trusted person. Look up the meaning... ...more

Listen to your voice first by recording and examine your voice modulation, tone etc. Try to benchmark for voice tone, tenor, pitch etc. Read the newspaper loudly for pronunciation, punctuations etc. Again record your voice and observe yourself or take feedback from a trusted person. Look up the meaning of difficult words in the dictionary while reading immediately and understand the context of the usage of the word. Gradually, your spoken English will improve with confidence.
Best wishes.

 

Answers 99 Comments
Dislike Bookmark

Answered on 07/06/2019 Learn Language/Spoken English

English was never our first language. The British left but the language remained with us. Like it or not..English is the "Business Language" of the world which binds the business together with a common thread! Nothing is impossible. It depends on where you start. The first vocabulary needs to be improved... ...more

English was never our first language. The British left but the language remained with us. Like it or not..English is the "Business Language" of the world which binds the business together with a common thread! Nothing is impossible. It depends on where you start. The first vocabulary needs to be improved so that the "correct" words could be used at the "correct" instance. Read the English newspaper or anything that you like loudly  & each pronouncing correctly. You will find that slowly over 2-3 weeks there will be an increase in confidence and your spoken English would show an improvement. Keep building on that.
Best Wishes!

Answers 156 Comments
Dislike Bookmark

Answered on 23/06/2017 Learn Language/Spoken English

First of all read English newspaper loudly in a room, so that you can hear your own voice! This is essential because English is not the first language for many of us and hence we are very conscious of using the words and corrrect pronounciation. Sometimes we may feel nervous and hesitant also. First... ...more
First of all read English newspaper loudly in a room, so that you can hear your own voice! This is essential because English is not the first language for many of us and hence we are very conscious of using the words and corrrect pronounciation. Sometimes we may feel nervous and hesitant also. First of all get the fear of the English language out from your mind. Start analysing the news, or article and mark the words which you do not comprehend and look in the dictionary immediately. Try to write the article or news which you have just read in your own words. This way you will gain lot of confidence and also improve your writing skills. Slowly you will find that you are able to communicate with your friends , colleagues confidently . Give a period of 6 to 12 months for positive results. Hard work and persisitence is the key..! You can do it..! Good Luck..
Answers 50 Comments
Dislike Bookmark

Answered on 07/02/2017 Learn Language/Spoken English

Dear Sankar, The first step in improving spoken English is to let your mind and tongue get used to the English words. This can be done easily by reading one full one page of newspaper daily, Loudly! Why I'am insisting on the reading to e loud is for the mind to get used to your own voice, let your ears... ...more
Dear Sankar, The first step in improving spoken English is to let your mind and tongue get used to the English words. This can be done easily by reading one full one page of newspaper daily, Loudly! Why I'am insisting on the reading to e loud is for the mind to get used to your own voice, let your ears get used to your own voice, which will generate confidence. In addition your tongue will also get used to pronouncing words properly of the English language, which may not be your mother tongue! In this way your vocabulary will also improve day by day. Good Luck.
Answers 86 Comments
Dislike Bookmark

Answered on 16/09/2016 Learn Language/Spoken English +1 Life Skills Coaching/Soft Skills Training/Personality Development Training

Dear Swati..Your's is not a unique problem.! Everybody goes thro the same situation meeting external people. This problems arises due to lack of knowledge on the industry subject/lack of knowledge on your product/lack of knowlwedge of your competitors. Once you do the homework thoroughly , you find... ...more
Dear Swati..Your's is not a unique problem.! Everybody goes thro the same situation meeting external people. This problems arises due to lack of knowledge on the industry subject/lack of knowledge on your product/lack of knowlwedge of your competitors. Once you do the homework thoroughly , you find yourself confident and will be confident to take on the world in the area of your expertise..! Being confident means anticipating queries/ doubts/ questions etc in your area of subject and extending a satisfactoy reply. But a word of caution do NOT BE OVER CONFIDENT..! Good Luck..!
Answers 117 Comments
Dislike Bookmark

Teaches

Sales Training classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

20

Teaching Experience in detail in Sales Training classes

Initially will like to understand each participant, their Socio/economic/cultural/educational background, their inclination towards sales operations. This will be followed by basic understanding of sales operations., wherein selling is the prime objective. Before selling a product or service etc, a person has to sell himself/herself. Focus will be initially on personality etc. This will be followed by intensive classroom training on the various aspects of Sales Operations which has been put together from my 25 years of work experience in India/abroad with Multinational Companies.! Overall emphasis will be on Personality, Negotiation skills, Communication skills, Discipline, Time Management, Route Planning, Team management etc. If the person is leading a team then the emphasis will be on Leadership skills, analytical ability. The class room training will be complimented by role plays and if possible with real time market /field visits to show the 'action" as it happens.

MBA Tuition
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in MBA Tuition

7

MBA Marketing Subjects Taught

International Marketing, Advertising Management, Consumer Behaviour, Strategic Marketing, Sales and Distribution Management

Year taught

First Year, Second Year

Subjects Taught

Management Science, Mangerial Skill Development

MBA Specialisation

Marketing

Teaching Experience in detail in MBA Tuition

I have around 7 years of teaching experience for MBA students coupled with Industry experience in Sales/Marketing/Senior Management for over 20 years in India & abroad with Multinational Companies. The experience I have gained in my professional career is used an live examples to make the students understand the concepts of Sales/marketing/advertisements etc. This is very effective in the learning process of students of the students. For example..if I'am teaching the concept of "Product Relaunch" in Marketing..I will take the example of a range of products which I relaunched in Hyderabad where I was working. In the case of International Marketing..I will take the example of the product which I was involved in Sales /Marketing in a foreign market..!

Soft Skills Training Classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

20

Softskills Training Offered

Management Training , Creative Problem Solving Skills Training , Anger & Stress Management Training , Personal Effectiveness Training , NLP Training - Confidence Building , Assertiveness Skills Training , Behavioral Skills Training, Business Etiquette Training , Time Management Training , Body Language Training , Motivational Training , Negotiation Skills Training , Leadership Training , Decision Making Skills Training , Influencing Skills Training , Goal Setting Training , Public Speaking Training , Team Building Training , Presentation Skills Training , Positive Thinking Training

Teaching Experience in detail in Soft Skills Training Classes

Having worked in Multinational Companies for over 25 years in India & abroad in senior management positions( GM/VP), I had to manage a large team to achieve set objectives. And as we are handling large teams of human beings, we have to handle different characters with different mindsets, attitudes, working styles. In professional organisations, a leader is judged by the results he gets from his team under different circumstances. Here in addition to leaders personal technical/academic qualifications , Soft Skills of the leader come in the forefront to get the job done by respective individuals for the team to achieve it's objectives.! I would without hesitation say that for a person to move into leadership role , the development of soft skills plays 75% role in the person's progress in leadership hierarchy. Developing soft skills is not easy at the same time it not difficult. Main ingredient required is a positive attitude. Very clear and simple example is that of a person accepting direct criticism with a positive outlook with the intention of improving.

Communication Skills Training
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

20

Marketing Training classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Marketing Training classes

10

Teaching Experience in detail in Marketing Training classes

Having been in the industry in Marketing and Sales in Multinational Companies for over 25 years in india & abroad, I can teach the nuances of Marketing in a simple manner. My lectures will be added with my practical experiences in various companies in India & abroad..which the students will be able to remember for ever.

Microsoft Excel Training classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Microsoft Excel Training classes

8

Teaches following Excel features

Basic Excel, Advanced Excel

Teaching Experience in detail in Microsoft Excel Training classes

Have taught Excel training for Marketing Analytics.

Interview Skills Training
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

20

Personality Development Training Classes
1 Student

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

20

5 out of 5 5 reviews

Shankar Iyer
K

Microsoft Excel Training

"When I started with Shankar Sir for excel class, I knew nothing about excel, not even how to save it. But Sir took the time and effort to teach me everything that I know now. He made sure my basics were really good. He explained each concept in such a detail mannered and understandable way that I not only understood it but it also remains etched in my memory. He also made me practice with examples and samples and before the start of each class he would ask me what I had learned in the previous class, so that it would jog my memory and in case I ran into any problem I could always ask him openly without any hesitations. The unique method of teaching is helping me now extremely in my work and professional career in a multinational company (MNC). "

Shankar Iyer
S

MBA Tuition

"I am a technical professional pursuing my MBA programme from a reputed American ( USA) University. Coming from a non finance background, I was searching for a finance tutor for assistance in my finance subjects.I came in touch with Mr, Shankar Iyer , who is an MBA with over 20 years of experience in India & abroad in Consumer Marketing field. Mr. Shankar himself being a non finance person tutored me in the subject , making me well prepared for my finance papers of the American University, which are more concept based.His method of teaching is very simple,practical and easy to understand, and would definitely recommend for anyone doing a MBA programme. "

Reply by Shankar

Thanks Mr. Suresh for your review. ! I appreciate your sincerity and dedication that you exhibited while learning the subject within the tight schedule of your own professional work. Being a non finance person( you), I was extremely glad to know that you had done well in your finance exam after our tutoring session ( online).Wish you the very best..! Regards Shankar Iyer

Shankar Iyer
D

Personality Development Training

"Shankar Sir has greatly inspired me in improving my personality regularly. Thanks to Shankar sir for consistency improving my personality and teaching me a lot of skills which are required for real life. It's my pleasure to have such a guide like Shankar sir. "

Shankar Iyer
S

Personality Development Training

"I would like to take this opportunity to thank Mr. Shanker sir for accepting and conducting the personality development class for me. I feel really great full to have the personality development sessions with him with his extensive experience in corporate world. As a start my "gaps in personality" were identified and then the programme was conducted to suitably address those "gaps". In these sessions I have learnt about the importance of vocabulary,use of right phrases,use of the right tone while talking to individual/group, body language handling people in a professional manner etc. The most important and new part I have learnt is how to brand myself, enhance my personality in social and corporate world.! Would strongly recommend this course with Mr. Shankar who are introverts, subdued and want to make a positive mark on others. "

Load More
Have you attended any class with Shankar?

Answers by Shankar Iyer (8)

Answered on 07/07/2019 Learn Language/Spoken English

Listen to your voice first by recording and examine your voice modulation, tone etc. Try to benchmark for voice tone, tenor, pitch etc. Read the newspaper loudly for pronunciation, punctuations etc. Again record your voice and observe yourself or take feedback from a trusted person. Look up the meaning... ...more

Listen to your voice first by recording and examine your voice modulation, tone etc. Try to benchmark for voice tone, tenor, pitch etc. Read the newspaper loudly for pronunciation, punctuations etc. Again record your voice and observe yourself or take feedback from a trusted person. Look up the meaning of difficult words in the dictionary while reading immediately and understand the context of the usage of the word. Gradually, your spoken English will improve with confidence.
Best wishes.

 

Answers 99 Comments
Dislike Bookmark

Answered on 07/06/2019 Learn Language/Spoken English

English was never our first language. The British left but the language remained with us. Like it or not..English is the "Business Language" of the world which binds the business together with a common thread! Nothing is impossible. It depends on where you start. The first vocabulary needs to be improved... ...more

English was never our first language. The British left but the language remained with us. Like it or not..English is the "Business Language" of the world which binds the business together with a common thread! Nothing is impossible. It depends on where you start. The first vocabulary needs to be improved so that the "correct" words could be used at the "correct" instance. Read the English newspaper or anything that you like loudly  & each pronouncing correctly. You will find that slowly over 2-3 weeks there will be an increase in confidence and your spoken English would show an improvement. Keep building on that.
Best Wishes!

Answers 156 Comments
Dislike Bookmark

Answered on 23/06/2017 Learn Language/Spoken English

First of all read English newspaper loudly in a room, so that you can hear your own voice! This is essential because English is not the first language for many of us and hence we are very conscious of using the words and corrrect pronounciation. Sometimes we may feel nervous and hesitant also. First... ...more
First of all read English newspaper loudly in a room, so that you can hear your own voice! This is essential because English is not the first language for many of us and hence we are very conscious of using the words and corrrect pronounciation. Sometimes we may feel nervous and hesitant also. First of all get the fear of the English language out from your mind. Start analysing the news, or article and mark the words which you do not comprehend and look in the dictionary immediately. Try to write the article or news which you have just read in your own words. This way you will gain lot of confidence and also improve your writing skills. Slowly you will find that you are able to communicate with your friends , colleagues confidently . Give a period of 6 to 12 months for positive results. Hard work and persisitence is the key..! You can do it..! Good Luck..
Answers 50 Comments
Dislike Bookmark

Answered on 07/02/2017 Learn Language/Spoken English

Dear Sankar, The first step in improving spoken English is to let your mind and tongue get used to the English words. This can be done easily by reading one full one page of newspaper daily, Loudly! Why I'am insisting on the reading to e loud is for the mind to get used to your own voice, let your ears... ...more
Dear Sankar, The first step in improving spoken English is to let your mind and tongue get used to the English words. This can be done easily by reading one full one page of newspaper daily, Loudly! Why I'am insisting on the reading to e loud is for the mind to get used to your own voice, let your ears get used to your own voice, which will generate confidence. In addition your tongue will also get used to pronouncing words properly of the English language, which may not be your mother tongue! In this way your vocabulary will also improve day by day. Good Luck.
Answers 86 Comments
Dislike Bookmark

Answered on 16/09/2016 Learn Language/Spoken English +1 Life Skills Coaching/Soft Skills Training/Personality Development Training

Dear Swati..Your's is not a unique problem.! Everybody goes thro the same situation meeting external people. This problems arises due to lack of knowledge on the industry subject/lack of knowledge on your product/lack of knowlwedge of your competitors. Once you do the homework thoroughly , you find... ...more
Dear Swati..Your's is not a unique problem.! Everybody goes thro the same situation meeting external people. This problems arises due to lack of knowledge on the industry subject/lack of knowledge on your product/lack of knowlwedge of your competitors. Once you do the homework thoroughly , you find yourself confident and will be confident to take on the world in the area of your expertise..! Being confident means anticipating queries/ doubts/ questions etc in your area of subject and extending a satisfactoy reply. But a word of caution do NOT BE OVER CONFIDENT..! Good Luck..!
Answers 117 Comments
Dislike Bookmark

Contact

Load More

Lessons (1)

Importance of Voice in Effective Presentation Skills

Whenever there is a presentation, the audience looks at the 'Presenter' and make a mental gauging/perception of the person ..! Which is not correct but as human beings we all get influenced by what we...

31/05/2018
0 0
0

Shankar Iyer describes himself as Trainer. He conducts classes in Communication Skills Training, Interview Skills and MBA Tuition. Shankar is located in Mico Layout, Bangalore. Shankar takes at students Home, Regular Classes- at his Home and Online Classes- via online medium. He has 20 years of teaching experience . Shankar has completed Bachelor of Science (B.Sc.) from Institute of Management Technology Ghaziabad in 1985. He is well versed in English, Tamil and Hindi. Shankar has got 5 reviews till now with 100% positive feedback.

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