Why does hold music sound so distorted and just bad?

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The Distortion in Hold Music: A Technical Perspective

Now, let's delve into the curious phenomenon of distorted and unpleasant hold music, a question often asked unrelated to UrbanPro but fascinating nonetheless.

Audio Compression

• Hold music is often compressed to reduce file size and transmission bandwidth.
• Compression can lead to loss of audio quality, resulting in distortion and a less-than-ideal listening experience.

Low Bit Rates

• Many phone systems use low bit rates for hold music to conserve bandwidth.
• Low bit rates sacrifice audio quality, making the music sound distorted and compressed.

Limited Frequency Range

• Hold music is optimized for telecommunication systems with limited frequency ranges.
• This optimization can lead to the removal of high and low frequencies, contributing to the perceived distortion.