- Focus on Customer Requirements: Deliver value to the customer by meeting or exceeding their expectations.
- Data-Driven Decision Making: Use data and statistical analysis to drive decisions and measure performance.
- Eliminate Waste (Lean): Reduce non-value-adding activities (waste) such as overproduction, waiting, and defects.
- Reduce Variation (Six Sigma): Minimize process variation to achieve consistent, predictable outcomes and high quality.
- Continuous Improvement: Foster a culture of ongoing process optimization and problem-solving.
- Empowerment and Engagement: Involve and engage all employees in process improvement efforts.
- Structured Problem-Solving (DMAIC): Apply the DMAIC framework (Define, Measure, Analyze, Improve, Control) to solve problems systematically.
- Standardization: Standardize processes to sustain improvements and ensure consistency across operations.
- Focus on Customer Requirements: Deliver value to the customer by meeting or exceeding their expectations.
- Data-Driven Decision Making: Use data and statistical analysis to drive decisions and measure performance.
- Eliminate Waste (Lean): Reduce non-value-adding activities (waste) such as overproduction, waiting, and defects.
- Reduce Variation (Six Sigma): Minimize process variation to achieve consistent, predictable outcomes and high quality.
- Continuous Improvement: Foster a culture of ongoing process optimization and problem-solving.
- Empowerment and Engagement: Involve and engage all employees in process improvement efforts.
- Structured Problem-Solving (DMAIC): Apply the DMAIC framework (Define, Measure, Analyze, Improve, Control) to solve problems systematically.
- Standardization: Standardize processes to sustain improvements and ensure consistency across operations.
Customer focus
Variabilitty reduction
Standardisation
value addition
identification pain points and bottleneck
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