Learn ServiceNow Training from the Best Tutors
Search in
Asked by Sonakshi Last Modified
ServiceNow Virtual Agent is a part of the ServiceNow platform, which is a cloud-based suite of applications for IT Service Management (ITSM), IT Operations Management (ITOM), and other enterprise services. The ServiceNow Virtual Agent is a chatbot and conversational interface tool designed to interact with users and automate various tasks and processes within the ServiceNow environment.
Key features and functionalities of the ServiceNow Virtual Agent include:
Conversational Interface:
Automation of Common Tasks:
Integration with ServiceNow Platform:
Self-Service:
Knowledge Base Integration:
Workflow Automation:
Customization and Extensibility:
Integration with External Systems:
The goal of the ServiceNow Virtual Agent is to enhance user experience, increase efficiency, and reduce the workload on service desk and support teams by providing a conversational and self-service interface for users.
ServiceNow Virtual Agent is a part of the ServiceNow platform, which is a cloud-based suite of applications for IT Service Management (ITSM), IT Operations Management (ITOM), and other enterprise services. The ServiceNow Virtual Agent is a chatbot and conversational interface tool designed to interact with users and automate various tasks and processes within the ServiceNow environment.
Key features and functionalities of the ServiceNow Virtual Agent include:
Conversational Interface:
Automation of Common Tasks:
Integration with ServiceNow Platform:
Self-Service:
Knowledge Base Integration:
Workflow Automation:
Customization and Extensibility:
Integration with External Systems:
The goal of the ServiceNow Virtual Agent is to enhance user experience, increase efficiency, and reduce the workload on service desk and support teams by providing a conversational and self-service interface for users.
Now ask question in any of the 1000+ Categories, and get Answers from Tutors and Trainers on UrbanPro.com
Ask a QuestionRecommended Articles
What is Applications Engineering all about?
Applications engineering is a hot trend in the current IT market. An applications engineer is responsible for designing and application of technology products relating to various aspects of computing. To accomplish this, he/she has to work collaboratively with the company’s manufacturing, marketing, sales, and customer...
Read full article >
8 Hottest IT Careers of 2014!
Whether it was the Internet Era of 90s or the Big Data Era of today, Information Technology (IT) has given birth to several lucrative career options for many. Though there will not be a “significant" increase in demand for IT professionals in 2014 as compared to 2013, a “steady” demand for IT professionals is rest assured...
Read full article >
Learn Microsoft Excel
Microsoft Excel is an electronic spreadsheet tool which is commonly used for financial and statistical data processing. It has been developed by Microsoft and forms a major component of the widely used Microsoft Office. From individual users to the top IT companies, Excel is used worldwide. Excel is one of the most important...
Read full article >
Learn Hadoop and Big Data
Hadoop is a framework which has been developed for organizing and analysing big chunks of data for a business. Suppose you have a file larger than your system’s storage capacity and you can’t store it. Hadoop helps in storing bigger files than what could be stored on one particular server. You can therefore store very,...
Read full article >
Looking for ServiceNow Training ?
Learn from the Best Tutors on UrbanPro
Are you a Tutor or Training Institute?
Join UrbanPro Today to find students near youThe best tutors for ServiceNow Training Classes are on UrbanPro
The best Tutors for ServiceNow Training Classes are on UrbanPro