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ServiceNow uses a proprietary database technology called the ServiceNow CMDB (Configuration Management Database). This database is designed specifically for the platform to store and manage configuration items, assets, and other data related to IT service management. The CMDB is a key component of ServiceNow, enabling organizations to track and manage their IT infrastructure effectively. If you have any more questions about ServiceNow or related topics, feel free to ask!
read less ServiceNow primarily uses the MySQL database for its underlying data storage. MySQL is a widely used open-source relational database management system known for its reliability, scalability, and performance. By leveraging MySQL, ServiceNow efficiently manages and stores data to support its various functionalities and processes.
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