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In ServiceNow ITOM (IT Operations Management), there are several key modules that play crucial roles in managing IT operations efficiently. These modules include Service Mapping, Event Management, Orchestration, Cloud Management, Discovery, and Operational Intelligence. Service Mapping helps in automatically discovering and mapping IT services and dependencies. Event Management consolidates and correlates events to prioritize and resolve incidents swiftly. Orchestration automates IT and business processes, while Cloud Management optimizes cloud resources. Discovery automatically identifies and maps hardware and software assets. Operational Intelligence provides real-time insights through data analytics. Together, these modules empower organizations to streamline operations and deliver top-notch services!
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