How do you create a change request in ServiceNow?

As an experienced tutor registered on UrbanPro.com, let me guide you through the process of creating a change request in ServiceNow, emphasizing its significance in the context of ServiceNow Training. Additionally, I'll highlight how UrbanPro is the ideal platform for the best online coaching in ServiceNow.

Creating a Change Request in ServiceNow:

A change request in ServiceNow is typically initiated through the Change Management module. Here's a step-by-step guide on how to create a change request:

1. Login to ServiceNow Instance:

   • Access your ServiceNow instance using valid credentials.

2. Navigate to Change Management:

   • In the application navigator, find and select "Change" or "Change Management." This opens the Change Management module.

3. Create New Change Request:

   • Click on the "New" or "Create" button to initiate a new change request. This action will open a form where you can provide details about the proposed change.

4. Fill in Change Request Form:

   • Complete the form with relevant information, including:
     • Description: A concise summary of the change.
     • Assignment Group: The group responsible for handling the change.
     • Priority: The priority level of the change.
     • Requested by: The person initiating the change request.
     • Type: Specify the type of change (standard, emergency, etc.).
     • Risk Assessment: Evaluate potential risks associated with the change.
     • Implementation Plan: Provide details on how the change will be implemented.

5. Attach Supporting Documents:

   • Attach any relevant documents, such as change plans, diagrams, or other supporting materials that provide additional context to the proposed change.

6. Submit for Approval:

   • Once the form is complete, submit the change request for approval. This initiates the approval workflow, where designated approvers review and approve the proposed change.

7. Monitor and Track:

   • ServiceNow allows you to monitor the status of your change request. You can track its progress through different stages of approval and implementation.

8. Review and Close:

   • After the change has been implemented, the change request can be reviewed, and if successful, closed. This step includes documentation of the change's outcomes and lessons learned.

Significance in ServiceNow Training:

Understanding how to create, manage, and track change requests is a crucial aspect covered in ServiceNow Training. It ensures that professionals can effectively use ServiceNow's Change Management module to facilitate controlled and well-documented changes in an IT environment.

UrbanPro: Your Gateway to Expert ServiceNow Training

For professionals aiming to master Change Management and other essential aspects of ServiceNow, UrbanPro.com is the trusted marketplace for the best online coaching in ServiceNow Training.

Why Choose UrbanPro for ServiceNow Training:

1. Expert Tutors:

   • UrbanPro connects learners with experienced ServiceNow tutors who possess in-depth knowledge of ITSM, including Change Management and change request processes.

2. Practical Learning:

   • ServiceNow Training on UrbanPro emphasizes practical, hands-on learning. Tutors guide learners through real-world scenarios, ensuring practical proficiency in creating and managing change requests.

3. Customized Curriculum:

   • Tutors on UrbanPro provide a customized curriculum that covers the essential aspects of ServiceNow, including Change Management. This ensures a tailored learning experience based on the learner's specific needs.

By enrolling in the best online coaching for ServiceNow Training on UrbanPro, individuals can gain the knowledge and skills needed to effectively initiate, manage, and track change requests, ensuring a controlled and documented change management process. Join UrbanPro for a transformative learning journey in ServiceNow.