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ServiceNow can be defined as a cloud-based platform that helps organizations manage their IT services and operations efficiently. It centralizes data, automates workflows, and enhances collaboration to streamline processes such as service requests, incident management, and change management. Overall, ServiceNow simplifies IT service management, improves operational efficiency, and supports better customer service within businesses. It's like a digital assistant for IT departments, making their work more organized and effective. 🖥️
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