Welcome to the Call Center Training Masterclass, a comprehensive program designed to equip call center professionals with the skills and knowledge to excel in providing exceptional customer service. In this training, we will cover essential topics and techniques that will help you build rapport, handle customer inquiries, and resolve issues effectively. Get ready to enhance your customer service abilities and take your call center career to new heights! 

I am gonna help you people what are basic questions asked in Call Center interview and how the Call Center works.Also whats the difference between Call Center and Bpo.I would further help you about the skills that are needed for Call Center .I will further help to learn basic skills of Customer Service and Sales.As now a days both are important in Call Center either its Customer Service or sales.Further will guide which are top Bpo s and Call Centers in India where you can start your carrier.