Shraddha S.

Exceptional organizational, facilitation, coaching & mentoring skills. Defining & developing planned strategies to achieve operational growth per organizational directives to maximize CSAT. Experience in data collection, data analysis and collaborating with the stakeholders at all levels to conduct LNA.
Assimilation of information using effective skills and getting the trainees involved in the learning experience. Proficient in conducting TNA/ TNI by identifying organizational, job and individual need. Experience in functional behavior assessment/functional behavior analysis. Designing and updating training module, procedure for process enhancement & quality assurance. Experienced liaison-builder with external and internal stakeholders, client and staff at all levels. Collaborate with counter-parts in defining, measuring & propagating key business objectives .