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Melissa F. Call Center trainer in Mumbai
Referral Discount: Get ₹ 250 off when you make a payment to start classes. Get started by Booking a Demo.

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Overview

I would like to take this opportunity to introduce myself as Ms Melissa Francis based out of Mumbai. A graduate in Humanities and Computers with over 11 years of experience in Academics, Quality, Training and Organizational Development. Having headed a couple of local, regional and national training units, I share my experiences in my workshops, and I would like to do the same for your present and future assignments.
As an inspiring speaker and corporate trainer of fame, I believe that people understand and learn more through doing. Consequently, my seminars and workshops are highly participated and action-oriented.
I have conducted training's programs for the corporate sector ranging from Hospitality, Telecommunications, Call Centers, Retail and also the student community in many parts of India.
My workshops are well known for their high-quality content backed by my unique and entertaining style of delivery. My energising sessions are insightful and stimulate participants to unleash their natural energies, fulfil their potential and creating an intense desire for success and personal excellence.
I am seeking serious work in the Academics and the Learning and Development field. Consultancy and retainer ship positions suit me well. In that way, I can study the actual needs of the students and execute some long-term improvements.
Some of the training methodologies included are the description of theory, reinforcement of the method by case studies, practical examples of implementation where appropriate games, role plays and resolution of queries is by question and answer.
I have dedicated my professional life to the propagation of the message, which is respecting the divinity, recognising the uniqueness and the infinite potential in every individual and the importance of being a good human being.

+144 more

Languages Spoken

English

Hindi

Marathi

Education

SNDT 2003

Bachelor of Arts (B.A.)

Address

Vashi, Mumbai, India - 400703

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Teaches

Call Center Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

12

Communication Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

17

Soft Skills Training Classes
1 Student

Tutor Of The Month Award Winner March 2017

For Soft Skills Training in Mumbai

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

13

Softskills Training Offered

Personal Effectiveness Training

Interview Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

10

Personal Grooming Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personal Grooming Classes

7

Personality Development Training Classes
3 Students

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

13

Sales Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

12

Courses

Documents (9)

SpeaACs

SpeACs

SpeACs - Abstract

Train the Trainer

Leadership Training

Resilience- An Essential Trait

Leadership @ The Ship that needs...

Time Management

The Hidden Role in Life and the...

Reviews (103)

5.0 out of 5 103 reviews

Melissa F. https://p.urbanpro.com/tv-prod/member/photo/75505-small.jpg Vashi
5.005103
Melissa F.
P

Leadership Training

"I had an exceptional experience in the Personal Effectiveness course. The trainer's expertise and engaging teaching style made the sessions both enjoyable and impactful. The practical tools and techniques provided have already made a positive difference in my daily life. "

Reply by Melissa

I had an exceptional experience in the Personal Effectiveness course. The trainer's expertise and engaging teaching style made the sessions both enjoyable and impactful. The practical tools and techniques provided have already made a positive difference in my daily life.

Melissa F.
S

Personality Development Training

"I wanted to share my experience of Personality Development Training you provided. The session on effective communication and confidence building were impactful for me. Your ability to make complex concepts easy to understand and apply in real life was truly commendable. Since attending the training, I have noticed a significant improvement in my interpersonal skills and self-confidence. Overall, I am very grateful for the opportunity to learn from you and appreciate the effort you put into making the training a success. Thank you for your dedication and support in helping us grow and develop our personalities. "

Reply by Melissa

Thanks so much

Melissa F.
S

Soft Skills Training

"I have learnt a lot in this training and learnt new things, Trainer was excellent. Well experienced Trainer. "

Reply by Melissa

Thank you Suresh

Melissa F.
B

Corporate Training

"I have completed few trainings under her guidance & mentorship and the experience is tremendous. I am very thankful for her help & support. "

Reply by Melissa

Thanks a ton

Have you attended any class with Melissa?

FAQs

1. Which classes do you teach?

I teach Call Center Training, Communication Skills Training, Interview Skills, Personal Grooming, Personality Development Training, Sales Training and Soft Skills Training Classes.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 12 years.

Answers by Melissa (60)

Answered on 26 Jul Learn Language/Spoken English

Watch some web series too it wil help you with pronunciation and and increase your confidence
Answers 71 Comments
Dislike Bookmark

Answered on 26 Jul Learn Language/Spoken English

crucial
Answers 69 Comments
Dislike Bookmark

Answered on 29/05/2018 Learn Language/Spoken English +1 Life Skills Coaching/Soft Skills Training/Personality Development Training

JEE Mains/Advanced Hindustan University Entrance Test (HITSEE) IISAT Admission Test (IIST, Thiruvananthapuram) SLIET Entrance Test (SET) SRM Engineering Entrance Examination (SRM EEE) Admissions The Indian Institute of Aeronautics (IIA) Entrance Exam ...more
  • JEE Mains/Advanced
  • Hindustan University Entrance Test (HITSEE)
  • IISAT Admission Test (IIST, Thiruvananthapuram)
  • SLIET Entrance Test (SET)
  • SRM Engineering Entrance Examination (SRM EEE) Admissions
  • The Indian Institute of Aeronautics (IIA) Entrance Exam
Answers 12 Comments
Dislike Bookmark

Answered on 18/02/2016 Learn Language/Spoken English

hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the... ...more
hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the messages that you convey however language is dependent on grammar for effectiveness in verbal, written and non verbal aspects of the language. Last but not the least grammar is not an art its a set of rules which can be learnt with simple day to day analogies
Answers 16 Comments
Dislike Bookmark

Answered on 14/05/2015 Learn Life Skills Coaching/Soft Skills Training/Communication Skills Training

Vishwanath, I'm sure you have learnt a fair deal of english by now.. If any help feel free to ping me
Answers 19 Comments
Dislike Bookmark

Teaches

Call Center Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

12

Communication Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Communication Skills Training

17

Soft Skills Training Classes
1 Student

Tutor Of The Month Award Winner March 2017

For Soft Skills Training in Mumbai

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

13

Softskills Training Offered

Personal Effectiveness Training

Interview Skills Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Interview Skills Training

10

Personal Grooming Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personal Grooming Classes

7

Personality Development Training Classes
3 Students

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Personality Development Training Classes

13

Sales Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Sales Training classes

12

Courses

5.0 out of 5 103 reviews

Melissa F.
P

Leadership Training

"I had an exceptional experience in the Personal Effectiveness course. The trainer's expertise and engaging teaching style made the sessions both enjoyable and impactful. The practical tools and techniques provided have already made a positive difference in my daily life. "

Reply by Melissa

I had an exceptional experience in the Personal Effectiveness course. The trainer's expertise and engaging teaching style made the sessions both enjoyable and impactful. The practical tools and techniques provided have already made a positive difference in my daily life.

Melissa F.
S

Personality Development Training

"I wanted to share my experience of Personality Development Training you provided. The session on effective communication and confidence building were impactful for me. Your ability to make complex concepts easy to understand and apply in real life was truly commendable. Since attending the training, I have noticed a significant improvement in my interpersonal skills and self-confidence. Overall, I am very grateful for the opportunity to learn from you and appreciate the effort you put into making the training a success. Thank you for your dedication and support in helping us grow and develop our personalities. "

Reply by Melissa

Thanks so much

Melissa F.
S

Soft Skills Training

"I have learnt a lot in this training and learnt new things, Trainer was excellent. Well experienced Trainer. "

Reply by Melissa

Thank you Suresh

Melissa F.
B

Corporate Training

"I have completed few trainings under her guidance & mentorship and the experience is tremendous. I am very thankful for her help & support. "

Reply by Melissa

Thanks a ton

Load More
Have you attended any class with Melissa?

Answers by Melissa F. (60)

Answered on 26 Jul Learn Language/Spoken English

Watch some web series too it wil help you with pronunciation and and increase your confidence
Answers 71 Comments
Dislike Bookmark

Answered on 26 Jul Learn Language/Spoken English

crucial
Answers 69 Comments
Dislike Bookmark

Answered on 29/05/2018 Learn Language/Spoken English +1 Life Skills Coaching/Soft Skills Training/Personality Development Training

JEE Mains/Advanced Hindustan University Entrance Test (HITSEE) IISAT Admission Test (IIST, Thiruvananthapuram) SLIET Entrance Test (SET) SRM Engineering Entrance Examination (SRM EEE) Admissions The Indian Institute of Aeronautics (IIA) Entrance Exam ...more
  • JEE Mains/Advanced
  • Hindustan University Entrance Test (HITSEE)
  • IISAT Admission Test (IIST, Thiruvananthapuram)
  • SLIET Entrance Test (SET)
  • SRM Engineering Entrance Examination (SRM EEE) Admissions
  • The Indian Institute of Aeronautics (IIA) Entrance Exam
Answers 12 Comments
Dislike Bookmark

Answered on 18/02/2016 Learn Language/Spoken English

hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the... ...more
hey vignesh its great that you have a fair knowledge of your areas of improvement right from your teens. the days needed to master the art of grammar varies form the number of hours you put in every day. Moreover I would like to add your communication could be good consequently there is clarity in the messages that you convey however language is dependent on grammar for effectiveness in verbal, written and non verbal aspects of the language. Last but not the least grammar is not an art its a set of rules which can be learnt with simple day to day analogies
Answers 16 Comments
Dislike Bookmark

Answered on 14/05/2015 Learn Life Skills Coaching/Soft Skills Training/Communication Skills Training

Vishwanath, I'm sure you have learnt a fair deal of english by now.. If any help feel free to ping me
Answers 19 Comments
Dislike Bookmark

Contact

Load More

Melissa F. describes herself as Trainer. She conducts classes in Call Center Training, Communication Skills Training and Interview Skills. Melissa is located in Vashi, Mumbai. Melissa takes at students Home, Regular Classes- at her Home and Online Classes- via online medium. She has 17 years of teaching experience . Melissa has completed Bachelor of Arts (B.A.) from SNDT in 2003. She is well versed in English, Hindi and Marathi. Melissa has got 103 reviews till now with 100% positive feedback.

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