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Asked by Saravana Last Modified
Answer 
Listen. Communication starts by listening.
Now, the problem with listening is our brain plays games.
So, to master your listening skills you need to focus on being in command of your brain.
How do this by practising repeating to yourself, exactly what the other person said and then respond to only what's said, not what YOU thought they said.
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What role does nonverbal communication play in conveying messages, and how do you pay attention to and improve your nonverbal cues?
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