0The coefficient of variation (CV) is a measure of relative variability.
It is given by below formula
C.V = (standard deviation/mean) * 100
It is used to compare the two processes in the manufacturing industry.
It is used to compare the performance of two call centre.
The smaller the CV, the more concentrated the data values are about their mean.
The larger the CV, the less concentrated the data values are about their mean.
