Identityo Responsible for identifying, planning and executing needs for training, performance, educational programs, while locating and recommending available resources to attain organizations objectives and enhance Business development.
o Developed and conducted training classes.
o Prepared presentations and manuals.
o Mentoring and training up junior and new staff.
o Monitoring & reporting on standards & performance targets.
o Generate, Motivate, Train & drive good quality business for the location. & seek commitment from the Partner towards achievement of business objectives.
o Implementing new initiatives.
o Taught employees new and more efficient ways to perform their jobs.
o Coordination with the Channel Partner to provide quality work within the period.
o Established selection procedures, including interviewing, testing and reference, and background checking.
• Provided direction and guidance during changes in organizational processes, operations, planning, intervention, leadership training and culture that balanced the expectations and needs of the organization, its employees, stakeholders, and customers.
• Effectively supporting branch audits by internal, external, statutory & RBI auditors.
-Responsible for implementation of process, policies as per guidelines & audit rating of the branch.
-Attending to all audit findings and resolve them in case of discrepancies.
-Conducting self-audits in the branch (e.g., weekly sweep audit, Five s audit, six sigma etc.)
