IdentityWith 17 years of extensive experience in the field of spoken English, voice and accent training, and soft skills development, I specialize in enhancing communication abilities for diverse professional and personal contexts. My expertise spans voice training for customer service, international communication, and corporate presentation skills.
Educational Background and Professional Experience:
Qualifications: I hold a TEFL certification and an MBA in Executive Management, which have equipped me with advanced knowledge in language training and business communication.
Career Journey: I embarked on my professional journey in 2005 with 24/7 BPO in Hyderabad, where I initially honed my skills. I further expanded my expertise at companies such as Wipro, Satyam, and Mind Space, where I trained numerous individuals in internal and external communication. My training engagements included notable corporate clients like Google and Microsoft. My commitment to excellence was recognized when I received the Best Trainer of the Year award at Wipro in 2008.
Specializations and Services:
Voice and Accent Training: Focused on refining pronunciation, intonation, and accent to enhance clarity and effectiveness in communication.
Soft Skills Development: Training in presentation skills, public speaking, and interpersonal communication, tailored to meet the needs of various professional settings.
Customer Service and Call Center Training: Specializing in voice and accent training for call center professionals, with a focus on US-based customer service standards.
Training Methodology:
Interactive Sessions: Offering both online and offline training formats, I conduct one-on-one sessions as well as group classes with 10 to 15 participants. Each session is designed to be interactive and engaging, ensuring practical application of skills.
Tools and Resources: Utilization of audio and video clips to provide realistic examples and practice scenarios. Participants are also given assignments to reinforce learning and track progress.
Approach and Impact:
Customized Training: Each program is tailored to address the specific needs and goals of the participants, ensuring relevance and effectiveness.
Proven Success: My training programs are designed to exceed expectations, with a track record of successfully enhancing communication skills and achieving measurable improvements in performance.
My goal is to empower individuals and organizations with the skills necessary to excel in their communication and professional interactions, driving suc
