Purnima

Purnima Sharma is a seasoned hospitality and soft skills trainer with a wealth of experience in the learning and development sector. Based in Bangalore, Purnima has dedicated her career to helping individuals and organizations achieve their full potential through comprehensive training programs that encompass communication, personality enhancement, grooming, and fashion psychology. Her expertise extends to key areas such as teamwork and collaboration, leadership skills, emotional intelligence, time management, customer service, and the development of positive attitudes and behaviors.

With an impressive academic background, including an M.A. in English from Allahabad University and a B.A. in International Hospitality Management from the International Institute of Hotel Management, affiliated with Queen Margaret University, UK, Purnima has a solid foundation in both hospitality management and language instruction. She also holds a Diploma in International Hospitality Administration from IIHM Kolkata.

Purnima's professional journey is marked by her significant roles, such as the Regional Manager (South India and Maldives) for Learning and Development at IIHM Bangalore. Here, she has successfully trained students to become hospitality professionals, focusing on individual needs and enhancing their skills through active participation and constructivist teaching methods. Her responsibilities have included building strong networks with hotels and other hospitality verticals, placing students in internships and jobs, and developing engaging training content.

In addition to her roles in academic institutions, Purnima has conducted freelance training sessions and workshops, tailored to various private institutes and individuals. Her ability to create personalized training programs has made her a sought-after consultant for clients looking to enhance their personal and professional images. Her practical experience is further bolstered by her previous positions at renowned establishments such as The Hyatt Regency Mumbai, ITC Hotel Maratha, and The Park Hotels in Hyderabad.

Purnima's skill set is vast and diverse. She excels in prompt communication, decision-making, active listening, and leading by example. Her flexibility enhanced interpersonal skills, and meticulous attention to detail make her an exceptional trainer. She is also proficient in managing time efficiently, which is crucial for the effective delivery of training programs.