UrbanPro
true
Devi Manoj Allanki ITIL Implementation trainer in Bangalore

Devi Manoj Allanki

ITIL Expert

J P Nagar, Bangalore, India - 560078.

Contact
Referral Discount: Get ₹ 250 off when you make a payment to start classes. Get started by Booking a Demo.

Details verified of Devi Manoj Allanki

Identity

Education

Know how UrbanPro verifies Tutor details

Identity is verified based on matching the details uploaded by the Tutor with government databases.

Overview

Process Specialist at IBM Pvt. Ltd, with prime focus on IT Service Management and strong understanding of ITIL processes and its deployment across the organizations. Has designed Service Model Framework in line with business requirements and implemented the service management solutions covering people, processes and tools.
ITIL Processes Streamlining which includes Process Scoping, Process Designing, Execution, Process Documents preparation, Conducting Process Trainings for the onsite team.
Assessing and adapting outlined ITIL processes in the day to day support and maintenance of the individual operations for EUS accounts.
? Mapping all the respective support processes with the Service Ticketing Tool and SLA Configuration with the clock start stop statuses in the tool.
Preparation of Service Catalogue and Service Management Plan for the account. Implementing potential service improvements like Analysis/Process improvement, Service desk speech templates, Knowledge Error Database.
Preparation of Standard Operating Procedure documents for the account.
• Preparation of SLA Metrics w.r.t KPI’s and Standardize reports, templates & frequency.
Defining Severity levels, Ticket closure process, Change Request Estimation guidelines and reviewing classification of Incidents, Service Requests, Problem Tickets and Change Requests.
Transition Management which includes preparation of Transition Plans, Transition Reports, and Transition Checklists, conduct Transition Trainings and develop Project to Support Transition methodology for all the ongoing and upcoming small transitions in this project.
End to end responsibility of transition activity till the sign- off

Languages Spoken

Telugu

Hindi

English

Education

JNTU Kakinada 2011

Bachelor of Technology (B.Tech.)

ICFAI Business School 2013

Master of Business Administration (M.B.A.)

Address

J P Nagar, Bangalore, India - 560078

Verified Info

Phone Verified

Email Verified

Facebook Verified

Report this Profile

Is this listing inaccurate or duplicate? Any other problem?

Please tell us about the problem and we will fix it.

Please describe the problem that you see in this page.

Type the letters as shown below *

Please enter the letters as show below

Teaches

ITIL Implementation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Implementation Training

3

ITIL Foundations Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Foundations Training

3

ITIL V3 Intermediate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Intermediate Training

3

ITIL V3 Foundation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Foundation Training

3

ITIL V3 Certification Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Certification Training

3

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach ITIL Foundations, ITIL Implementation, ITIL V3 Certification, ITIL V3 Foundation and ITIL V3 Intermediate Classes.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 3 years.

Teaches

ITIL Implementation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Implementation Training

3

ITIL Foundations Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Foundations Training

3

ITIL V3 Intermediate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Intermediate Training

3

ITIL V3 Foundation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Foundation Training

3

ITIL V3 Certification Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Certification Training

3

No Reviews yet!

Devi Manoj Allanki describes himself as ITIL Expert. He conducts classes in ITIL Foundations, ITIL Implementation and ITIL V3 Certification. Devi is located in J P Nagar, Bangalore. Devi takes at students Home, Regular Classes- at his Home and Online Classes- via online medium. He has 3 years of teaching experience . Devi has completed Bachelor of Technology (B.Tech.) from JNTU Kakinada in 2011 and Master of Business Administration (M.B.A.) from ICFAI Business School in 2013. He is well versed in Telugu, Hindi and English.

X
X

Post your Learning Need

Let us shortlist and give the best tutors and institutes.

or

Send Enquiry to Devi Manoj Allanki

Let Devi Manoj Allanki know you are interested in their class

Reply to 's review

Enter your reply*

1500/1500

Please enter your reply

Your reply should contain a minimum of 10 characters

Your reply has been successfully submitted.

This website uses cookies

We use cookies to improve user experience. Choose what cookies you allow us to use. You can read more about our Cookie Policy in our Privacy Policy

Accept All
Decline All

UrbanPro.com is India's largest network of most trusted tutors and institutes. Over 55 lakh students rely on UrbanPro.com, to fulfill their learning requirements across 1,000+ categories. Using UrbanPro.com, parents, and students can compare multiple Tutors and Institutes and choose the one that best suits their requirements. More than 7.5 lakh verified Tutors and Institutes are helping millions of students every day and growing their tutoring business on UrbanPro.com. Whether you are looking for a tutor to learn mathematics, a German language trainer to brush up your German language skills or an institute to upgrade your IT skills, we have got the best selection of Tutors and Training Institutes for you. Read more