UrbanPro
true
Hemant Arora ITIL Certification trainer in Pune

Hemant Arora

ITIL Expert

Pimple Saudagar, Pune, India - 411027.

Contact
Referral Discount: Get ₹ 250 off when you make a payment to start classes. Get started by Booking a Demo.

Details verified of Hemant Arora

Identity

Education

Know how UrbanPro verifies Tutor details

Identity is verified based on matching the details uploaded by the Tutor with government databases.

Overview

§ Total 8+ years’ experience in IT Service Management with expert level experience in Transition Projects, Major Incident Manager, Incident Management, Problem Management, Change Management, Service Improvement, Team/People Management, Service Level Management, Continual Service Improvement
§ ITIL V3 Foundation Certified professional
§ Certified in Service Transition in ITIL V3 from APMG, UK
§ Certified in Service Operations in ITIL V3 from APMG, UK
§ Certified in CSI in ITIL V3 from APMG, UK
§ ITIL® Service Offerings and agreements Certified
§ EXIN Accredited Trainer for ITIL®
§ ITIL® Operation Support and Analysis Certified
§ ITIL® MALC Certified
§ ITIL® V3 Expert Certified
§ Helped one of the Indian Insurance Companies to launch customer portal with integration of CMS and customer portal. Also helped in Implementing escalation matrix into CMS for escalating customer complaints
§ Leaded a team of 4 associates to prepare ITIL Courseware from Foundation to Expert level and got the same accredited by relevant body
§ Conducted more than 200 workshops on all ITIL modules & ITSM discipline in different organizations like IBM, EDS, CSC, Ericsson, HSBC Software Development India, Just Dial, Tech Mahindra, Bank of Tanzania, GE, BCMS, HCL, Comviva, Amdocs, Accenture etc
§ Experienced in implementing and customizing ITSM solutions through consulting and training channels for IT industries following Service Management as core practice
§ Experience in performing current state assessment, GAP analysis before recommending changes in existing or new process, technology framework according to the business requirement
§ As an Exin accredited trainer and Examiner; supervise and provide assistance for candidates taking accredited examinations
§ Provide consultancy services in the areas of identifying process or tools improvement and Implementing ITSM/ITIL right from requirement gathering till knowledge transfer
§ Specialized in conducting online trainings. Presenting online seminars as a speaker, presenter on ITIL Topics

Languages Spoken

English

Hindi

Education

SIMS 2011

Master of Business Administration (M.B.A.)

Address

Pimple Saudagar, Pune, India - 411027

Verified Info

Phone Verified

Email Verified

Report this Profile

Is this listing inaccurate or duplicate? Any other problem?

Please tell us about the problem and we will fix it.

Please describe the problem that you see in this page.

Type the letters as shown below *

Please enter the letters as show below

Teaches

ITIL Certification classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Certification classes

12

Teaching Experience in detail in ITIL Certification classes

I've started taking ITIL Classes back in June 2011, and have trained more than 500 professionals on ITIL Track. Please check my Linkedin profile for more information.

ITIL Foundations Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Foundations Training

12

Teaching Experience in detail in ITIL Foundations Training

Certifications: - ITIL V3 Expert Certified - ITIL4 Foundation Certified and Accredited Trainer - COBIT Certified - ServiceNow Administration Certified - ITIL4 Managing Professional Certified I've been providing training on this subject for more than 8 years. With recent update to ITIL, I've also trained more than 10 batches on ITIL4 Foundation and ITIL4 Managing Professional. Connect with me to know more!

ITIL Implementation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Implementation Training

12

ITIL V3 Certification Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Certification Training

12

ITIL V3 Foundation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Foundation Training

12

ITIL V3 Intermediate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Intermediate Training

12

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach ITIL Certification, ITIL Foundations, ITIL Implementation, ITIL V3 Certification, ITIL V3 Foundation and ITIL V3 Intermediate Classes.

2. Do you provide a demo class?

No, I don't provide a demo class.

3. How many years of experience do you have?

I have been teaching for 12 years.

Teaches

ITIL Certification classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Certification classes

12

Teaching Experience in detail in ITIL Certification classes

I've started taking ITIL Classes back in June 2011, and have trained more than 500 professionals on ITIL Track. Please check my Linkedin profile for more information.

ITIL Foundations Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Foundations Training

12

Teaching Experience in detail in ITIL Foundations Training

Certifications: - ITIL V3 Expert Certified - ITIL4 Foundation Certified and Accredited Trainer - COBIT Certified - ServiceNow Administration Certified - ITIL4 Managing Professional Certified I've been providing training on this subject for more than 8 years. With recent update to ITIL, I've also trained more than 10 batches on ITIL4 Foundation and ITIL4 Managing Professional. Connect with me to know more!

ITIL Implementation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL Implementation Training

12

ITIL V3 Certification Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Certification Training

12

ITIL V3 Foundation Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Foundation Training

12

ITIL V3 Intermediate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in ITIL V3 Intermediate Training

12

No Reviews yet!

Hemant Arora describes himself as ITIL Expert. He conducts classes in ITIL Certification, ITIL Foundations and ITIL Implementation. Hemant is located in Pimple Saudagar, Pune. Hemant takes at students Home, Regular Classes- at his Home and Online Classes- via online medium. He has 12 years of teaching experience . Hemant has completed Master of Business Administration (M.B.A.) from SIMS in 2011. He is well versed in English and Hindi.

X

Share this Profile

Recommended Profiles

Sachin Kapoor

Sachin Kapoor photo Kharadi, Pune

Vinsys IT Services

Vinsys IT Services photo Dahanukar Colony, Pune

Mohankumar

Mohankumar photo Kondapur Whitefields, Hyderabad

Devi Manoj Allanki

Devi Manoj Allanki photo J P Nagar, Bangalore

Shyam Kumar

Shyam Kumar photo 9th A Main, Indiranagar, Bangalore

GADDEPPA TEGGINAMANI

GADDEPPA TEGGINAMANI photo Electronic City, Bangalore

Reply to 's review

Enter your reply*

1500/1500

Please enter your reply

Your reply should contain a minimum of 10 characters

Your reply has been successfully submitted.

Certified

The Certified badge indicates that the Tutor has received good amount of positive feedback from Students.

Different batches available for this Course

This website uses cookies

We use cookies to improve user experience. Choose what cookies you allow us to use. You can read more about our Cookie Policy in our Privacy Policy

Accept All
Decline All

UrbanPro.com is India's largest network of most trusted tutors and institutes. Over 55 lakh students rely on UrbanPro.com, to fulfill their learning requirements across 1,000+ categories. Using UrbanPro.com, parents, and students can compare multiple Tutors and Institutes and choose the one that best suits their requirements. More than 7.5 lakh verified Tutors and Institutes are helping millions of students every day and growing their tutoring business on UrbanPro.com. Whether you are looking for a tutor to learn mathematics, a German language trainer to brush up your German language skills or an institute to upgrade your IT skills, we have got the best selection of Tutors and Training Institutes for you. Read more