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Sundeep Kumar Linux trainer in Chennai

Sundeep Kumar

B.Sc(Biotechnology),M.Sc(Bioinformatics),MCA

Kattupakkam, Chennai, India - 600056.

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Overview

* UNIX/Linux Support

o Proficient user of UNIX/Linux Operating system

o Have received recognition from client for providing commendable support

o Developed & maintained UNIX shell scripts owned by Application Support - Batch Operations team

* Production Support

o Devised best practices within team

o Designed and implemented solutions for repeated tasks by means of automation utilizing UNIX shell scripting

o Successfully developed and implemented procedures for new processes or activity for the team

* Operations Managements

o Preparation & presentation of various weekly and monthly MIS reports pertaining to process & productivity

o Development & maintenance of operations procedures to increase the efficiency; implementing standards and ensuring adherence to quality standards through in-process checks

o Evaluated monthly stack ranking for the department and provide the same to HR department for monthly performance incentive calculation

* Team Management

o Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations and meeting of individual & group targets

o Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members

* Training & Presentation

o Single point of contact for training the new comers

o Facilitator for Microsoft Excel and PowerPoint training on behalf of Learning and Development team

o Conceptualized and developed an internal website for sharing the updates, lessons learned etc



o Promoted learning about Lean principles within the team

* May ’10 to Present IBM India, Chennai Subject Matter Expert

Key Result Areas

o Develop scripts to automate production services as required



o Management of Rating & Guiding, Charge archiving processes for telecom project

o Management of Billing, End of Day, End of Week, End of Month activities using Maestro scheduling tool

o Provisioning distributor files and loading of credit/debit files and troubleshooting or handling of issues / escalations by customer



o Ensuring timely resolution of disputes w.r.t billing, Credit/Debit, Provisioning related customer queries

o Coordinating with other support teams to ensure availability of services and applications used in telecommunications setup



o Implement procedures and practices within the team supporting telecom project

o Establish and maintain regular communications with business parties regarding billing and other batch related schedules

o Carry out additional tasks as directed by the Service Assurance Manager



o Monitoring performance of systems and applications to ensure system availability and to Perform standard preventative maintenance

o Perform trouble-shooting analysis and to provide resolution of application issues, and escalation if required.



o Performing on-call duties on a rotation basis in support of applications running on UNIX systems, server based applications, and basic system/data infrastructure

Highlights

o Effectively maintained Service delivery without any customer impacting incidents

o Actively conducted Defect Prevention Analysis which has resulted in time saving and head count

o Successfully promoted and influenced the team to learn about Lean Principles; this helped in developing skills and long term reduction of waste and removal of NVA (non value added work)

o Analyzed and recommended various process improvements, which resulted in better productivity



o Handled conflicts independently and initiated implementation of lean management within the team

o Deftly mentored the new & old team members about fulfilling the process knowledge gaps

* Aug’07 to Aug’09 Sitel India Private Limited, Chennai MIS Reporting Analyst



Key Result Areas

o Generate and distribute management reports in accurate and timely manner

o Develops MIS documentation to allow for smooth operations and easy system maintenance



o Provide recommendations to update current MIS to improve reporting efficiency and consistency

o Perform data analysis for generating reports on periodic basis

o Develop MIS system for customer management and internal communication

o Provide strong reporting and analytical information support to management team

o Generate both periodic and ad hoc reports as needed

o Analyze business information to identify process improvements for increasing business efficiency and effectiveness

Highlights

o Maintained Data services for three sites, Chennai, Mumbai and Hyderabad

o Developed VBA Excel macro for formatting of data from raw reports received from the client or downloaded from the Siebel tool

SKILLS

* Installation and administration of Linux Operating System (FreeBSD, Arch Linux, Ubuntu, RHEL)

* Working knowledge of SQL data manipulation language commands, inclusive of PL/SQL commands

* Well versed with LVM commands

* Functional knowledge of Web/Mail server - Apache (httpd), Sendmail, Postfix

* In depth understanding of Network Services: SSH, DNS/BIND, NFS, NIS, Samba, rsync, rdist, DHCP, Telnet, FTP, RHCS/DRBD



* Programming: UNIX Shell Programming (ksh, csh, bash), DOS Batch Scripting, HTML

* Working knowledge of PERL scripting

* Job Scheduling: using crontab, at, Maestro (TWS)

* Have good experience in automation of repeated tasks using Shell scripting

* Miscellaneous: Microsoft Office Suite

* Well versed with UNIX/Linux commands such as vi, tar, gzip gunzip etc...

* Hands on experience in using statistical package - Minitab

Address

Kattupakkam, Chennai, India - 600056

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Teaches

Linux Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Linux Training

6

Teaches

Linux Server Admin, Linux Administration, Linux Basics

Unix Shell Scripting Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Unix Shell Scripting Training classes

6

Microsoft Excel Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Microsoft Excel Training classes

8

Teaches following Excel features

Advanced Excel, Excel Macro Training, Basic Excel

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach Linux, Microsoft Excel Training and Unix Shell Scripting Training Classes.

2. Do you provide a demo class?

Yes, I provide a free demo class.

3. How many years of experience do you have?

I have been teaching for 6 years.

Teaches

Linux Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Linux Training

6

Teaches

Linux Server Admin, Linux Administration, Linux Basics

Unix Shell Scripting Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Unix Shell Scripting Training classes

6

Microsoft Excel Training classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Microsoft Excel Training classes

8

Teaches following Excel features

Advanced Excel, Excel Macro Training, Basic Excel

No Reviews yet!

Sundeep Kumar conducts classes in Linux, Microsoft Excel Training and Unix Shell Scripting Training. Sundeep is located in Kattupakkam, Chennai. Sundeep takes at students Home and Online Classes- via online medium. He has 8 years of teaching experience .

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