Sunny

PROFESSIONAL SUMMARY:
- 6 Years of experience of Sales force Administrator and Developer
- Expertise in Sales force platform & skilled in Customized & Standard Objects like Accounts, Contacts, Opportunities, Products & Cases, Leads, Campaigns, Reports & Dashboards as per client's requirement.
- Experience in Administrative activities i.e. Creating Users, Role Hierarchy, Sharing Rules, Custom Profiles
- Created multiple Public Groups, Private Groups to pave way for communication for various sections users on Sales force platform
- Created Page Layouts, Search Layouts to organize fields, custom links, related lists, and other components on a Record Detail & Edit Pages
- Implemented Pick lists, Dependent Pick Lists, Lookups, Validation & Formula fields to the Custom Objects.
- Primarily worked on Apex, visual force pages, Triggers
- Handling the Production Issues reported by the business users and provides the Appropriate Solution.
- Assist with bulk imports and exports of data into Salesforce.com using Apex Data Loader
- Expert in Generating and Analyzing Custom Reports and Dashboard for Management and various business unit personnel to provide detail information on Key Performance Indicators.
- Strong analytical, diagnostic and troubleshooting skills and ability to work in a fast-paced and team-oriented environment.
- Self motivated& goal-oriented with good communication skills and high degree of commitment, creativity, resourcefulness and optimism.