Many studies have focused on the relationships between particular quality dimensions and organisational outcomes. Customer SatisfactionCustomer satisfaction has been addressed in quite an extensive literature...
Question: What are the Top 5 or 10 metrics that you choose at Team, Program, Portfolio level, and also for DevOps and Quality/testing area and why? Also, what key metrics you showcase to Business to engage...
Automation is almost everywhere, and head more in the IT sphere. Of course it started from there and soon spread to other industries. It wasn’t a question when they are introduced in software industry,...
Lean Six Sigma Black Belt is a professional who is well versed in the Lean Six Sigma Methodology, who leads improvement projects. A Lean Six Sigma Black Belt possesses a thorough understanding of all aspects...
Process Capability Process capability of a process is the extent of variation in the Quality characteristic of the process output, when the process is operating in a state of Statistical control under a given set of conditions