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Overview

Have been associated with Training and Quality in Call Centers for over 20 years now . I fine tune and polish to deliver exceptional customer service and hone on their soft skill to give the wow experience to the customer on all calls . Teach them to deliver that CS is about doing the thing right the first time every time .I have been associated with Citigroup,JP Morgan and Chase and American Express .

My endeavour is to train people to deliver the best in telephone etiquette customer handling process and more .

Languages Spoken

Punjabi

Marathi

Gujarati

French

Hindi

English

Education

Mumbai 1997

Bachelor of Arts (B.A.)

Mumbai 2000

Bachelor of Laws (L.L.B.)

Address

Andheri West, Mumbai, India - 400102

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Teaches

Call Center Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

20

Soft Skills Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

20

Softskills Training Offered

Decision Making Skills Training , Assertiveness Skills Training , Goal Setting Training , Influencing Skills Training , Business English , Negotiation Skills Training , Presentation Skills Training , Management Training , Public Speaking Training , Leadership Training , Creative Problem Solving Skills Training , Business Etiquette Training , Personal Effectiveness Training , Positive Thinking Training , Body Language Training , Motivational Training , Time Management Training , Anger & Stress Management Training , Behavioral Skills Training, Team Building Training

Corporate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Corporate Training

18

Reviews

No Reviews yet!

FAQs

1. Which classes do you teach?

I teach Call Center Training, Corporate Training and Soft Skills Training Classes.

2. Do you provide a demo class?

Yes, I provide a paid demo class.

3. How many years of experience do you have?

I have been teaching for 20 years.

Contact

Teaches

Call Center Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Call Center Training Classes

20

Soft Skills Training Classes

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Soft Skills Training Classes

20

Softskills Training Offered

Decision Making Skills Training , Assertiveness Skills Training , Goal Setting Training , Influencing Skills Training , Business English , Negotiation Skills Training , Presentation Skills Training , Management Training , Public Speaking Training , Leadership Training , Creative Problem Solving Skills Training , Business Etiquette Training , Personal Effectiveness Training , Positive Thinking Training , Body Language Training , Motivational Training , Time Management Training , Anger & Stress Management Training , Behavioral Skills Training, Team Building Training

Corporate Training

Class Location

Online (video chat via skype, google hangout etc)

Student's Home

Tutor's Home

Years of Experience in Corporate Training

18

No Reviews yet!

Reema S. describes herself as Trainer. She conducts classes in Call Center Training, Corporate Training and Soft Skills Training. Reema is located in Andheri West, Mumbai. Reema takes at students Home and Regular Classes- at her Home. She has 20 years of teaching experience . Reema has completed Bachelor of Arts (B.A.) from Mumbai in 1997 and Bachelor of Laws (L.L.B.) from Mumbai in 2000. She is well versed in Punjabi, Marathi, Gujarati, French, Hindi and English.

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