Namrata M.

I have 6 years of experience as a ServiceNow Developer. I have strong knowledge of ServiceNow concepts and scripting. I have successfully delivered 15+ implementations individually and/or as a team member. <br/> <br/>Below are some of my skills: <br/>Ability to implement ITIL Framework w.r.t Service Request Management, Incident Management, etc. in large and medium scale environments, using ServiceNow. <br/>Creation and administration of custom applications in ServiceNow. <br/>Implementing complex processes in ServiceNow using workflows. <br/>Administration of interactive portals to serve as link between end user and ServiceNow. <br/>Importing large amount of data into ServiceNow from various other sources, using import sets. <br/>Designing Service Catalog Items <br/>Data migration, integration using Rest API web services