Jonathan Menenzes

1. Interaction with Clients on end-to-end basis :
o Conducting candidate interviews for new candidates;
o Process training and module construction;
o Script Construction;
o Batch training;
o Executing the campaign to meet requirements;
o Quality and criteria feedback;
o Daily / hourly reports and updates back to the clients.

2. Recognized by the management as a potential Head Trainer
3. Recognized by the management in Voice and Accent Training
4. Appreciated for apt training skills and mentoring.
5. Provided responsibilities towards Quality Control and Feedback (On-Process and Off-Process, as required).
6. Recognized by managers for detail orientation and multitasking abilities
7. Developed a reputation for quality of work and timely completion of projects
8. Handled customers as a CSR (Customer Service Executive) very well
9. Handled the âBusiness Class cycle at the cold kitchen of Taj Sats, Mumbai
10. Handled job prospectus at the Front Desk, the Training Department and the HR department
11. Partly handled reservations and group bookings as well
12. As a GRE appreciated by clients and management.