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Call Center Training Programs in Pune: Boost Your Career

Select from 34 Online & Offline Call Center Training Classes in your city

1
Pimple Saudagar, Pune
Verified
4 yrs of Exp
Classes: Call Center Training, Personal Grooming and more.

I am a Voice and Accent / Communications/ Soft Skills & a Behavioral Trainer. I can offer courses related to the above and Spoken English (Basic/...

2
Uruli Kanchan, Pune
17 yrs of Exp
Classes: Call Center Training, Six Sigma Training and more.

These courses are for teenagers and college students and students looking for options. Contact center experience more than 11 years.

3
Baner, Pune
3 yrs of Exp
Classes: Call Center Training, Personality Development Training and more.

Training is not a profession but a passion for me.I have been into training field for more than two years now. Wherein I have trained into corporate...

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4
Pimple Saudagar, Pune
Classes: Call Center Training, Interview Skills and more.

Training is a course that enhances or helps to develop specific knowledge or skills of employees / professional / Individuals to improve performance...

5
Sinhagad Road, Pune
15 yrs of Exp2 students
500per hour
Classes: Call Center Training, Communication Skills Training and more.

I have been training for the past 8 years.

6
Nigdi, Pune
Classes: Call Center Training, Soft Skills Training and more.

Training is a course that enhances or helps to develop specific knowledge or skills of employees / professional / Individuals to improve performance...

7
Wanowrie, Pune
3 yrs of Exp
Classes: Call Center Training, Spoken English and more.

- I am a professional trainer who specializes in life skills, accent neutralization and English communication, - I think no trainee is untrainable...

8
Smrithesh K S Call Center Training trainer in Pune
Hadapsar, Pune
10 yrs of Exp
Classes: Call Center Training, Communication Skills Training and more.

Over 10 years of BPO experience in Bangalore & Pune, capable of providing various training programs. Certificates such as Train the Trainer , Six...

9
Kesnand, Pune
8 yrs of Exp31 students
Classes: Call Center Training, Soft Skills Training and more.

What's so special about me is my ability to understand my student's needs and customize my training sessions as per their requirement.I am skilled...

10
Warje, Pune
5 yrs of Exp
Classes: Call Center Training, Etiquette Training for Children and more.

My profile is a mix blend of various professions based on my interest and experience. BPO industry has been a wider platform in augmenting and developing...

11
Pune, Pune
9 yrs of Exp
Classes: Call Center Training, Communication Skills Training and more.

I can teach each and every topics very easily and make it stronger for the students.

12
Baner, Pune
6 yrs of Exp
Classes: Call Center Training, Computer and more.

Spoken English, Personality Development, Accent Neutralization, Soft Skills, Foreign Languages (German, French, Spanish, Japanese), CAT, GMAT, GRE,...

13
Chinchwad, Pune
Classes: Call Center Training, Class 7 Tuition and more.

SPC Education Centre Provide “Free Computer Education” Through Our Study Centre (Franchisee) All Over India As Per "National Computer Literacy...

14
Vadgaon Budruk, Pune
5 yrs of Exp
Classes: Call Center Training, Personality Development Training and more.

I have been giving private tuition's to various age groups since the age of 16 n much before that as well.I have always been the topper in my school...

15
Sasane Nagar, Pune
Classes: Call Center Training, Assertiveness Skills Training and more.

I am having over 15 years of experience in Training and HR Management. Have worked with various industries in Recruitment, Service and IT/ITES industries. I...

16
Chinchwad, Pune
Classes: Call Center Training, BSc Tuition and more.

Home Tuition: From 5th Standard to 12th Standard for CBSE and ICSE Group Tuition: From 5th Standard to 12th Standard for CBSE and ICSE Coaching...

17
Kharadi, Pune
Classes: Call Center Training, Content Writing and more.

KISAAN Infotech known for its wide range services such as Key staffing corporate training & placement center, Information Systems, and etc., We...

18
Visharant Wadi, Pune
2 yrs of Exp
Classes: Call Center Training, Database Training and more.

18 Months In a Domestic BPO as a Trainer. 1 Year Conducting Private tutions for Computer Subjects.

19
Kothrud, Pune
Classes: Call Center Training

BPO

20
Pimple Saudagar, Pune
Classes: Call Center Training, Spoken English and more.

Lyceum means a place for “higher education”. The definition varies, for us -- this is the place of “TRANSFORMATION”. Established in 2014 , this...

21
Pashan, Pune
5 yrs of Exp
Classes: Call Center Training, Spoken English and more.

Freelance Training Professional with 5 years of experience in the Training Domain Training Expertise -- Spoken English Soft Skills Telephone...

22
Dhayari, Pune
Classes: Call Center Training, Soft Skills Training and more.

Unleash the Miracles in Your Mind..!! Mission Vision: - To be the best one stop Consulting, Training & HR Solutions company. Mission: -...

23
Chinchwad, Pune
3 yrs of Exp
Classes: Call Center Training, Personality Development Training and more.

I am a globally certified corporate trainer my expertise lies in voice and accent training , customer service skills training , MTI reduction, Soft...

24
Nigdi, Pune
Classes: Call Center Training, Chess Coaching and more.

Well qualified teachers for school ug and pg level all subjects. We can Provide you Experienced and well qualified professional Tutors as per your...

25
Wanowrie, Pune
Classes: Call Center Training, Course Content Development and more.

We offer high value-added training/ services in the following areas Phonetics Soft skills Communication Skills Grooming and Etiquette Image...

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    Key highlights about Call Center Training Classes

    ✅ Free Demo Class : Available
    ✅ Average price : INR 400/hr
    ✅ Tutors available : 34
    ✅ Class format : Online or Offline classes

    Why Call Center Training is Essential in Pune

    Unlock Your Potential with Call Center Training in Pune

    Are you looking to kickstart a career in the bustling world of customer service and communication? Pune offers a fantastic range of call center training classes designed to equip you with the skills and confidence you need to excel. Whether you're a fresh graduate or looking to switch careers, the right training can open doors to numerous opportunities.

    Why Choose Call Center Training?

    Call centers are the heart of many businesses, serving as the primary point of contact for customers. As such, skilled call center professionals are always in demand. Here’s why investing in call center training is a smart move:

    • High Demand: Companies across various sectors continually seek proficient customer service representatives.
    • Versatile Skills: You'll develop communication, problem-solving, and technical skills applicable across industries.
    • Career Growth: Many entry-level positions in call centers offer clear paths for advancement into supervisory and management roles.
    • Competitive Salaries: With experience and specialized skills, you can earn a competitive salary in the call center industry.

    What to Expect from Call Center Training Classes

    Call center training classes in Pune cover a wide array of essential topics to prepare you for the job. Here’s a glimpse of what you can expect:

    • Communication Skills: Learn effective verbal and written communication techniques to handle diverse customer interactions.
    • Customer Service Techniques: Master the art of providing exceptional customer service, resolving complaints, and building customer loyalty.
    • Product Knowledge: Gain in-depth knowledge about the products or services you'll be supporting, enabling you to answer customer queries accurately.
    • Technical Proficiency: Become proficient in using call center software, CRM systems, and other essential tools.
    • Accent Neutralization: Perfect your pronunciation and intonation to communicate clearly with customers from different regions.
    • Conflict Resolution: Develop strategies for handling difficult customers and resolving conflicts professionally.

    Key Skills You'll Gain

    These skills are crucial for success in a call center environment:

    • Active Listening: Pay close attention to customer needs and concerns.
    • Empathy: Understand and share the feelings of customers to build rapport.
    • Problem-Solving: Identify issues quickly and implement effective solutions.
    • Time Management: Handle multiple tasks efficiently and prioritize customer requests.
    • Stress Management: Remain calm and professional under pressure.

    BPO Call Center Training in Pune

    BPO (Business Process Outsourcing) call centers are a significant part of Pune's economy. Training in this area focuses on the specific needs of outsourced customer service, including:

    • Industry-Specific Knowledge: Understand the nuances of different industries, such as finance, healthcare, and technology.
    • Process Optimization: Learn how to streamline processes and improve efficiency in a BPO setting.
    • Data Security: Implement best practices for protecting customer data and maintaining confidentiality.

    Choosing the Right Training Institute

    Selecting the right training institute is crucial for your success. Consider the following factors:

    • Reputation: Look for institutes with a proven track record of producing successful graduates.
    • Course Curriculum: Ensure the curriculum covers all the essential topics and is aligned with industry standards.
    • Experienced Trainers: Learn from experienced professionals who have worked in the call center industry.
    • Placement Assistance: Choose an institute that offers placement assistance to help you find a job after completing your training.

    Pune offers a vibrant environment for call center training, with numerous institutes providing quality education and placement opportunities. By investing in the right training, you can unlock your potential and embark on a rewarding career in the dynamic world of customer service. So, take the plunge and transform your career today!


    FAQ

    What are the basic eligibility criteria for joining a call center training class in Pune?

    Most call center training programs require candidates to have completed at least their high school education. Good communication skills in the local language and a basic understanding of computers are also expected.

    How long is the typical call center training course?

    The duration of a call center training course can vary. It may range from a few weeks to a few months, depending on the depth of the curriculum and the specific skills being taught.

    Will I get a job after completing the call center training?

    Many training institutes offer placement assistance to help students find jobs after completing the course. However, job placement depends on your performance during the training, your communication skills, and the current job market.

    What kind of salary can I expect after completing a call center training in Pune?

    The starting salary for a call center professional in Pune can vary based on the company, the specific role, and your skill level. On average, you can expect a starting salary ranging from INR 1.8 to 2.5 lakhs per year.

    Are there any specific skills that I need to focus on to excel in a call center job?

    Yes, focus on improving your communication skills, active listening, problem-solving abilities, and computer proficiency. Additionally, being able to handle stress and remain calm under pressure is highly valued in call center roles.

    Reviews for top Call Center Training Classes

    Average Rating
    (5.0)

    2 Reviews

    • P
      review star review star review star review star review star
      19 Jul, 2014

      Datta attended Call Center Training

      "He is a brilliant teacher. I strongly recommend him. "

      S
      review star review star review star review star review star
      25 Feb, 2014

      Ramdas attended Call Center Training

      "Call Center Training "

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    Call Center Training Questions

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    What qualities and skills do you possess that make you a strong candidate for a team leader role in our BPO organization? Can you provide examples of...

    IJP questions for postion of a Team Leader of BPO/Call Cneter.

    What qualities and skills do you possess that make you a strong candidate for a team leader role in our BPO organization? Can you provide examples of...

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