- Identify, construct and demonstrate a proper resume exhibiting a match between the job requirements and the possessed skill set and experience.
- Identify your communication barriers and learn how to break and overcome them.
- Evaluate yourself and identify strengths and weaknesses in facing an interview.
- Solve and interpret the Million-dollar question - Tell Me About Yourself.
- Prioritize and plan your day of interview.
- Learn and improve pronunciation with word drills and offline practice tests.
- Learn and develop the skill of clarity of speech and enhance sentence construction with offline practices and written exams and written exercises.
- Learn the art of comprehension by learning the basics of active listening and answering questions based on your understanding.
- Learn and apply the technique of active focus to design your thought flow to stay attentive and vigilant.
- Learn the art of role play in a BPO interview with one-on-one coaching sessions, followed by practice tests and mock plays.
- Understand and create a telephone etiquette in adherence to your skills and capabilities.
- Understand the basics of a BPO and apply the knowledge during the interview.