• Having Professional experience around 5 years 7 months experience on Sales Force (Sales, Service Cloud Portal, Communities and Financial Force) as Salesforce Admin.
• Expertise in handling Salesforce projects within the time & cost parameters.
• Handled a team of 6 developers and 4 testers.
• Worked on all standard objects like Accounts, contacts, leads, campaigns, opportunities, quotes, deal registration, Entitlements, Contracts, dashboards and reports.
• Implementation of new enhancements including creation of Custom objects, Workflow rule, implementation of Partner Portal, Approval process, Email templates, Assignment rules, Sharing Rules & Security Model and Data Migration/Data Loader/Import Wizard.
• Adept in writing Business Scenarios in compliance with the functionality and cases raised by clients in SFDC.
• Worked on creation of Objects, Fields, Profiles, Record types and Page layouts.
• Good experience on profile permissions, Permission sets and Role Hierarchy.
• Good knowledge on creating change sets and refresh the sandbox.
• Experience in System Testing, Functional Testing, Regression Testing, Integration Testing and Negative Testing as part of UAT for SFDC.
• Experienced in SFDC Outlook & mobile and SFDC Chatter.
• Having Knowledge on RDBMS and also used in one of my project.
• Have knowledge on Requirement management toll JIRA.
• Good knowledge on Agile Process and Scrum methodology.
• Having knowledge and trained on Informatica power centre (ETL Tool).
• A good communicator combining sound coordination, interpersonal, problem solving & liaising skills with analytical & decision making capabilities to enhance organizational objectives.