We provide Salesforce Admin training:
Module cover in this training:
Organizational Setup
- Describe the Salesforce CRM
- Describe the Org
- Creation the Org User Setup
- Identify the steps to set up and/or maintain a user.
- Understand the implications of activating, deactivating, or freezing a user. Security and Access - Profile, Permission Sets,
- Sharing Settings - OWD, Role, Sharing Rules
Standard and Custom Objects - Describe the standard object architecture and relationship model.
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and understand the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types, and busines s processes for custom and standard objects.
Sales Application - Overview on Sales Cloud Application
Service Application - Overview on Service Cloud Application Activity Management and Collaboration - Describe the capabilities of activity management (for example, manage tasks, events, public calendars, multi -day events.
Data Management - Data import, export, update - Data Import Wizard - Data Loader
Reports and Dashboards - Creation of different type of reports - Creation of Dashboard
Workflow/Process Automation - Given a scenario, identify the appropriate automation solution based on the capabilities of workflow/process. - Describe capabilities and use cases for the approval process.