Duration: 4 days (6 hours in total, 90 mins each session)

Objective: To equip participants with essential communication skills for personal and professional success.

DAY 1: FOUNDATIONS OF COMMUNICATION (90 MINS)

Session 1: Introduction to Effective Communication (90 mins)

• Overview of the workshop and its goals.
• Importance of effective communication.
• Types of communication.
• Practical exercises to enhance self-introduction.

Assignment 1: Participants will be given a short assignment to prepare a 2-minute self-introduction speech to be delivered on Day 2.

DAY 2: VERBAL AND NON-VERBAL COMMUNICATION (90 MINS)

Session 2: Understanding Verbal and Non-Verbal Communication (45 mins)

• Clarity in verbal communication and speaking confidently.
• Non-verbal communication: body language, gestures, eye contact, and facial expressions.
• Practical exercises for effective verbal and non-verbal communication

Session 3: Active Listening and Feedback (45 mins)

• Techniques for active listening.
• Providing constructive feedback.
• In-class exercises and discussions on active listening and feedback.

Assignment 2: Participants will pair up and practice active listening and providing feedback to each other.

DAY 3: INTERPERSONAL COMMUNICATION AND CONFLICT RESOLUTION (90 MINS)

Session 4: Building Rapport and Trust (45 mins)

• Strategies for effective interpersonal communication.
• Building trust and rapport.
• Role-playing scenarios for practice.

Session 5: Conflict Resolution and Negotiation (45 mins)

• Handling conflicts with empathy and assertiveness.
• Negotiation skills.
• Role-play activities for conflict resolution and negotiation.

Assignment 3: Participants will engage in a group role-play exercise simulating a conflict resolution scenario.

DAY 4: ADVANCED COMMUNICATION SKILLS AND ASSESSMENT (90 MINS)

Session 6: Professional Communication (45 mins)

• Writing effective emails.
• Professional phone etiquette.
• Preparing and delivering impactful presentations.
• Tips for overcoming stage fright.

Session 7: Cross-Cultural Communication and Persuasive Communication (45 mins)

• Communicating in diverse environments.
• Techniques for influencing and persuading others.
• Role-play activities and group discussions.

Final Session: Assessment and Assignment Review (30 minutes)

Participants will present their self-introduction speeches from Day 2.

• Review of the assignments from the previous days.
• Q&A and feedback session.

Assignment 4: Participants will submit a final written assignment summarizing their key takeaways and practical applications of communication skills learned throughout the workshop.

Certification: A certificate of completion will be awarded to participants who attend all sessions, actively engage in the activities, and submit their final assignment.