IdentityRespected Sir/Madam,
When I learned about the opportunity as a Associate in your prestigious organization, I felt compelled to submit my enclosed curriculum vitae. As a driven professional and a passionate individual who has an experience in a customer service role and academic institute of a repute. I hold a double post graduate degree i.e., MSc Marketing with Brand Management completed from University of Stirling, Scotland, United Kingdom, and Integrated MBA; BBA (Hons;) from O.P Jindal Global University, India. Along with my knowledge & competencies I am more than prepared to exceed your expectations for this role.
During my work experience, I have learned comprehensive skills and knowledge in the administration & customer service environment. I have two years of work experience working primarily as an Academic Assistant at IIM Kashipur, Uttarakhand, India & secondly as Executive, Customer Service at iEnergizer IT Services Private limited, India. During my work experience I have learned various skills such as problem solving, communication, teamwork, collaboration, email writing, assessing customer need, providing solution to customer queries, handling customer complaints, process customer accounts and confidential file documents, follow up with customer to ensure the resolution, keep the record of customer interaction. During my work at IIM Kashipur, I have assisted faculty members in teaching (including evaluation, development of course material, marketing attendance & evaluation of participants in class), Invigilation duty, Secretarial assistance, and other administrative work.
In my college days apart from my academics, I have participated in various short term courses including summer and winter schools conducted by leading international public universities in abroad and other short term online courses. Further, I have actively participated in all the cultural and educational programs, functions conducted in university campus and volunteered myself in organizing them.
A MSc in Marketing gave me the knowledge of management techniques that I need to know for becoming successful at workplace. And, it has taught me how to tailor these strategies for different markets. Studying abroad gave me chance to learn in multicultural environment. A MSc in marketing game me the skill and knowledge of industry that will set the foundation for managerial skills. My plan is to eventually become the manager of a firm, utilizing my knowledge of international markets to expand the firm worldwide while maintaining successful operation. As UK education system have a remarkable reputation on international level and its degree is widely recognized by global firms, government institution and other universities.
I have completed my summer school course in Psychology from Coventry University, United Kingdom from 19 July 2015 to 31 July 2015. In this course, I had attended classes of Psychology and gain valuable knowledge about human thinking and their perception. I had also completed my winter school course in Economics and Spanish language with excellent grade from University of Granada, Spain, Europe from 01 Jan 2017 to 13 Jan 2017. Further I had completed Strategy & Leadership course from IIT Delhi, India from 04 March 2017 to 06 March 2017. Above short visits to summer and winter school gave me chance to interact with people of different nationality, culture, and gave me confidence that I can travel to international destinations alone and interact with people of different nationalities and adopt myself in different environment and culture. I had also completed online short courses in Social Enterprise from University of Middlesex, London.
Regards
Ambuj Naik
MSc Marketing (University of Stirling, Scotland, United Kingdom)
BBA(Hons); MBA (O.P Jindal Global University)
