Program Titles and Take-away for Participants Effective Communication – the Skills & Attitudes’ 4 Session Participant Profile: Executives who use telephone, letters and reports Takeaways: Participants develop an understanding of Voice modulation, pitch, tone, vocabulary, telephone etiquettes, assertive communication, listening skills, body language and interpersonal communication ‘Effective Conversations’ 4 Session Participant Profile: Anyone who experiences difficulty in expressing ideas, opinions, thoughts, and views, especially new or contradictory ones, in one-to-one communication situations or in meetings Takeaways: Participants will learn to overcome the tongue-tied syndrome, learn effective openings and ice-breakers, how to keep the ball rolling, and expressing their ideas openly, clearly and concisely in any situation Effective Presentation Skills’ 4 Session Participant Profile: Every employee who needs to make presentations – be it a tech lead, team leader, supervisor, customer care manager, a sales or marketing executive or a business development manager Takeaways: Participants will understand the presenter’s role before, during and after the presentation, delve into the winning strategies of great presentations, develop skills of presentation through practice and feedback sessions, and for presenting Statistics – Pie-charts, Hyperlinks, Bars, Graphs etc, using Audio –Visuals, power Points – ground Rules, and understand what successful presenters do differently ‘People Management – Resource Building’ Participant Profile: Middle and Senior Management Takeaways: Participants become more effective at forming, storming, norming and performing, will learn to deal with under-achievers, how to be a motivating and inspiring leader, and how to build competencies Hiring Smart –Behavioral Interview Techniques Participant Profile: Managers in charge of hiring people Takeaways: Participants will learn about the importance of hiring the right people, the cost of hiring errors, how behavioral interviewing helps, developing an interview format, structure the interview process, gather predictive information, sell your organization, gain a commitment, conclude the interview, ethical and legal issues 'Time Management and Goal Setting’ 4 Session Participant Profile: Every employee who needs to achieve a goal within a time frame and is juggling between different roles and expectations – be it a tech lead, team leader, supervisor, customer care manager, a sales or marketing executive or a business development manager Takeaways: Participants will develop the ability to manage their resources efficiently and effectively, will achieve greater productivity and professional fulfillment, feel less stress and anxiety, learn delegation, enhance team work through organized and structured work behaviour and smooth operations, improve in-company and customer relations Every Workshop includes: Pre-workshop Assignment, Post-workshop Evaluation, Personal Action Plan and Suggested Reading List. Methodology: Experiential learning through customized Case Studies, Role Plays etc relevant to the industry/function of participants ,Film/Video screening, Quiz, Individual/ Team Exercises, Sharing, etc.

Topics Covered

Program Titles and Take-away for Participants Effective Communication – the Skills & Attitudes’ 4 Session Participant Profile: Executives who use telephone, letters and reports Takeaways: Participants develop an understanding of Voice modulation, pitch, tone, vocabulary, telephone etiquettes, assertive communication, listening skills, body language and interpersonal communication ‘Effective Conversations’ 4 Session Participant Profile: Anyone who experiences difficulty in expressing ideas, opinions, thoughts, and views, especially new or contradictory ones, in one-to-one communication situations or in meetings Takeaways: Participants will learn to overcome the tongue-tied syndrome, learn effective openings and ice-breakers, how to keep the ball rolling, and expressing their ideas openly, clearly and concisely in any situation Effective Presentation Skills’ 4 Session Participant Profile: Every employee who needs to make presentations – be it a tech lead, team leader, supervisor, customer care manager, a sales or marketing executive or a business development manager Takeaways: Participants will understand the presenter’s role before, during and after the presentation, delve into the winning strategies of great presentations, develop skills of presentation through practice and feedback sessions, and for presenting Statistics – Pie-charts, Hyperlinks, Bars, Graphs etc, using Audio –Visuals, power Points – ground Rules, and understand what successful presenters do differently ‘People Management – Resource Building’ Participant Profile: Middle and Senior Management Takeaways: Participants become more effective at forming, storming, norming and performing, will learn to deal with under-achievers, how to be a motivating and inspiring leader, and how to build competencies Hiring Smart –Behavioral Interview Techniques Participant Profile: Managers in charge of hiring people Takeaways: Participants will learn about the importance of hiring the right people, the cost of hiring errors, how behavioral interviewing helps, developing an interview format, structure the interview process, gather predictive information, sell your organization, gain a commitment, conclude the interview, ethical and legal issues 'Time Management and Goal Setting’ 4 Session Participant Profile: Every employee who needs to achieve a goal within a time frame and is juggling between different roles and expectations – be it a tech lead, team leader, supervisor, customer care manager, a sales or marketing executive or a business development manager Takeaways: Participants will develop the ability to manage their resources efficiently and effectively, will achieve greater productivity and professional fulfillment, feel less stress and anxiety, learn delegation, enhance team work through organized and structured work behaviour and smooth operations, improve in-company and customer relations Every Workshop includes: Pre-workshop Assignment, Post-workshop Evaluation, Personal Action Plan and Suggested Reading List. Methodology: Experiential learning through customized Case Studies, Role Plays etc relevant to the industry/function of participants ,Film/Video screening, Quiz, Individual/ Team Exercises, Sharing, etc.

Who should attend

anyone above 18 with open mind for learning.

Pre-requisites

NA

What you need to bring

undivided devoted attention

Key Takeaways

Program Titles and Take-away for Participants Effective Communication – the Skills & Attitudes’ 4 Session Participant Profile: Executives who use telephone, letters and reports Takeaways: Participants develop an understanding of Voice modulation, pitch, tone, vocabulary, telephone etiquettes, assertive communication, listening skills, body language and interpersonal communication ‘Effective Conversations’ 4 Session Participant Profile: Anyone who experiences difficulty in expressing ideas, opinions, thoughts, and views, especially new or contradictory ones, in one-to-one communication situations or in meetings Takeaways: Participants will learn to overcome the tongue-tied syndrome, learn effective openings and ice-breakers, how to keep the ball rolling, and expressing their ideas openly, clearly and concisely in any situation Effective Presentation Skills’ 4 Session Participant Profile: Every employee who needs to make presentations – be it a tech lead, team leader, supervisor, customer care manager, a sales or marketing executive or a business development manager Takeaways: Participants will understand the presenter’s role before, during and after the presentation, delve into the winning strategies of great presentations, develop skills of presentation through practice and feedback sessions, and for presenting Statistics – Pie-charts, Hyperlinks, Bars, Graphs etc, using Audio –Visuals, power Points – ground Rules, and understand what successful presenters do differently ‘People Management – Resource Building’ Participant Profile: Middle and Senior Management Takeaways: Participants become more effective at forming, storming, norming and performing, will learn to deal with under-achievers, how to be a motivating and inspiring leader, and how to build competencies Hiring Smart –Behavioral Interview Techniques Participant Profile: Managers in charge of hiring people Takeaways: Participants will learn about the importance of hiring the right people, the cost of hiring errors, how behavioral interviewing helps, developing an interview format, structure the interview process, gather predictive information, sell your organization, gain a commitment, conclude the interview, ethical and legal issues 'Time Management and Goal Setting’ 4 Session Participant Profile: Every employee who needs to achieve a goal within a time frame and is juggling between different roles and expectations – be it a tech lead, team leader, supervisor, customer care manager, a sales or marketing executive or a business development manager Takeaways: Participants will develop the ability to manage their resources efficiently and effectively, will achieve greater productivity and professional fulfillment, feel less stress and anxiety, learn delegation, enhance team work through organized and structured work behaviour and smooth operations, improve in-company and customer relations Every Workshop includes: Pre-workshop Assignment, Post-workshop Evaluation, Personal Action Plan and Suggested Reading List. Methodology: Experiential learning through customized Case Studies, Role Plays etc relevant to the industry/function of participants ,Film/Video screening, Quiz, Individual/ Team Exercises, Sharing, etc.