IQ can land you a job but it is your Emotional Intelligence (EQ), your ability to understand people’s emotions and ability to manage those emotions to make connections with others. In a competitive marketplace, where intelligence levels are equal, EQ can be the determining factor for success. Emotional Intelligence is twice as important as intellect and expertise in terms of performance. In leadership positions, EQ is more than five times as important. Professionals who understand the connection between emotions and actions and can apply EQ skills to maximize effectiveness have a stand-out advantage in any organization. With EQ, people can strengthen their relationships with co-workers and can add success to both professional and personal life. Working with extraordinary people and recognizing differences among them can help us realize who is great and who is not. These brilliant people’s ability to connect at emotional and personal level can inspire us to lead difference. It is their EQ that sets them apart from IQ which contributes to their personal excellence and leadership.

Topics Covered

? History of emotional intelligence ? Emotional intelligence defined ? EI blueprint ? Optimism ? Validating emotions in others ? Understanding emotions ? Setting your personal vision

Who should attend

Managers, Supervisors, Team Leaders, Experienced employees, Recent Graduates or about to finish post-graduations, Working class employees from any industries

Pre-requisites

Basic level English

What you need to bring

Nothing

Key Takeaways

? Define emotional intelligence ? Understand the role of emotional intelligence at workplace and techniques to apply it. ? Recognize link between emotional and physical health ? Validate emotions in others ? Identify the different emotions and ways to manage them ? Create a personal vision statement ? Recognize the distinction between optimism and pessimism