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IdentityAn enthusiastic and motivated corporate trainer facilitating participants to uncover and develop their personal and professional potentials. He chooses the three pronged Training strategy - Industry knowledge, Facilitation skills and behavioral skills and includes gap analysis training methodology to walk participants through self-discovery process in-order to review past and existing workplace experiences, highlight necessary changes and revitalize next action steps for personal development and better results.
Specialties: Soft Skills Training, Management skills training, Personal Interview and Group discussion, Business development & sales management,Content development, Sales Audit and Qualitative research.
Training Program portfolio:
Personal Effectiveness:
1. Enhancing personal effectiveness
2. Time Management
3. Business Communication & Etiquette
4. Improving Work-Life Balance.
5. Team Building
Leadership & Management:
1. Change Management
2. Strategic Management
3. Transformational Leadership.
4. Managing Organizational conflicts.
5. Problem solving & Decision making.
6. Emotional Intelligence-Personal effectiveness
7. Negotiation skills
8. Employee Engagement-A sense of Ownership
9. Sensitivity Training
Customer Relationship Management:
1. Customer delight
2. Customer Service excellence
3. Handling irate customers
4. Customer Service- Crew Member training- Fast Food retail.
5. Interpersonal relationship Sales Management:
1. Effective Selling skills.
2. Persuasive selling skills
3. B2B& B2C selling strategy.
4. Mass distribution- Channel Management(Telecom)-TSM
5. `Direct Marketing-Sales Strategy.
6. Dealers- Management development programs.
International marketing:
1. Managing Cross cultural Norms, variability and self-reference criterion and EPRG- model.
2. International Market Entry Mode strategy
3. Globalization and integration of marketing opportunities.
4. International promotional Mix and advertising strategy.
Motivation & Personality development
1.Wanna be the best……
Quality Management: 5S, Lean Manufacturing
Training Programs being conducted
Berger Paints India, Kolkata, Gujarat,Jammu and Nepal.
- Change Management- Getting it right, First time.
- Building tomorrow’s leaders
- Employee Engagement- A sense of Ownership
Bluestar Air-conditioning Ltd, Kolkata
Team- Building- How I turns WE
Conflict Management
Time Management Improving Work Life Balance
Interpersonal Skills
Business Communication & Etiquettes
Change Management
TACO - TATA AutoComp Systems Ltd
Effective Business communication
Price water House –Kolkata
Bond to Win
Reliance Communication, Kolkata , Siliguri
- Mass distribution channel Management(Telecom)-TSM
- Auditing for Excellence
- Assertive communication skills Total India, Kolkata
Interpersonal skills and emotional intelligence
Engineers India Ltd
Personal effectiveness and Emotional Intelligence Art of Business Communication
Negotiation Skills
Emami Ltd, Kolkata
How can I be more effective in managing time
Bonding is winning
Stiefel-Gsk, Kolkata
Sales achievers workshop Bharti Axa Insurance Company
Personal Effectiveness at Work
First time Manager
Self Effectiveness Key Account Management Capability
RMDE Capabilities
Effective Business written communication
Problem solvng &Decision-making Lead facilitator at B-SEP-project
Leadership &Management skills development program, Dhaka,chittagong
Step-Up yur Life goals & values
Professional selling skills
Baked & Fried- Kolkata
- Crew Member Orientation on Customer service
Consultant, Thomas International Publishing Co India Pvt Ltd,
Kolkata 1999 – 2008
• Served as Regional Head- business development...
• Managing sales operations independently.
• Coach, Train, recruit sales resources.
• Identify market, develop business strategy, motivate to achieve target.
• Client servicing & relationship management.
• Driven sales and resource utilization, resulting in substantial gains in new/upgraded clientele.
• Developed aggressive marketing/media relations campaigns that drove exponential growth in market base and regional editorial coverage in major media outlets.
• Served as a staff representative to Corporate Strategic Planning Committee and Development Committee.
• Conduct In-house Training and soft skills with front level Sales team .
Sr. Manager and Regional Head for Reed Business Information- Teledirect
( A division of Reed Elsevier LLC of UK), 1990 – 1998
Involved in formulating business strategies, managing operations in Delhi, Mumbai, Kolkata
• Business Development Manager-Pan India.
• Customer Interface Management and overviewed operations of regions East and West India.
• Recruiting and training sales personnel, shaping their presentation skills, understanding for pre-customer interaction, customer interaction and post customer interaction.
• Sales audit functioning for national sales team.
• Crisis management experience- Operating in multiple regions as crisis manager..
• Conducting in-house training programs on sales process and soft skills with front and mid-level sales team.
. Territory Manager, United database India Pvt Ltd, Delhi, Agra 1988-1990
• Team handling, coaching and mentoring sales people, help them to achieving a collective goal.
• Ensure, healthy interpersonal relationship among team members and high spirit balancing the professional jealousy thereby adhering to the competitiveness.
• Time utilization and sales process implementation.
• Identifying marketing opportunities and drive sales in achieving targets..
• Adjudged best Territory Manager with a growth of sales by 150 % for the region.
Ayub’s hobbies include playing cricket, swimming, long drives and watching television.
QUALIFICATION:MBA in International Business from Indian Institute of Foreign Trade, Kolkata
