/> 
Identity? An astute & result oriented professional with 5 years experience in Training & Development, Transition, Service Excellence Management, CRM / Operations Management, Business Development, Marketing and Team Management.
? Conducted Communication / Behavioural/Branding /Marketing/Soft Skills Training for many industries.
? Proficiency in planning / scheduling / conducting training programmes on Communication & Process.
? Adept in coordinating with clients; interface to understand their requirements & provide customized services.
? A keen planner with a track record for developing and working on implementation of operational policies/ norms, systems & controls, motivational theories & Customer Service standards.
? A proactive planner with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments, promoting products for business excellence.
? Developed competency in implementing strategies towards enhancing business volumes and growth.
? Proven performer with an excellent track record in sales across assignments.
? An out-of-the-box thinker with exceptional communication skills; strong analytical, problem solving & organisational abilities.
